Our online test engine and windows software of the Service-Cloud-Consultant Reliable Exam Sample Online test answers will let your experience the flexible learning style. Apart from basic knowledge, we have made use of the newest technology to enrich your study of the Service-Cloud-Consultant Reliable Exam Sample Online exam study materials. Online learning platform is different from traditional learning methods. Some of our customers are white-collar workers with no time to waste, and need a Salesforce certification urgently to get their promotions, meanwhile the other customers might aim at improving their skills. So we try to meet different requirements by setting different versions of our Service-Cloud-Consultant Reliable Exam Sample Online question dumps. You can consult online no matter what problems you encounter.
Salesforce Service Cloud Consultant Service-Cloud-Consultant You must seize the good chances when it comes.
There are three versions of our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Reliable Exam Sample Online exam questions: PDF, Software and APP online which can provide you the varied study experiences. So you must act from now. As we all know, time and tide wait for no man.
The latest Service-Cloud-Consultant Reliable Exam Sample Online exam torrent covers all the qualification exam simulation questions in recent years, including the corresponding matching materials at the same time. Do not have enough valid Service-Cloud-Consultant Reliable Exam Sample Online practice materials, can bring inconvenience to the user, such as the delay progress, learning efficiency and to reduce the learning outcome was not significant, these are not conducive to the user persistent finish learning goals. Therefore, to solve these problems, the Service-Cloud-Consultant Reliable Exam Sample Online test material is all kinds of qualification examination, the content of the difficult point analysis, let users in the vast amounts of find the information you need in the study materials, the Service-Cloud-Consultant Reliable Exam Sample Online practice materials improve the user experience, to lay the foundation for good grades through qualification exam.
Salesforce Service-Cloud-Consultant Reliable Exam Sample Online - I wish you good luck.
Our Service-Cloud-Consultant Reliable Exam Sample Online exam questions have three versions: the PDF, Software and APP online. Also, there will have no extra restrictions to your learning because different versions have different merits. All in all, you will not be forced to buy all versions of our Service-Cloud-Consultant Reliable Exam Sample Online study materials. You have the final right to select. Please consider our Service-Cloud-Consultant Reliable Exam Sample Online learning quiz carefully and you will get a beautiful future with its help.
We all know that in the fiercely competitive IT industry, having some IT authentication certificates is very necessary. IT authentication certificate is a best proof for your IT professional knowledge and experience.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
QUESTION NO: 2
Universal containers is trying to reduce the amount of time support agents spend creating cases. The new method case creation must allow for 4000 - 5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the consultant suggest?
A. On-Demand Email-to-case
B. Omni channel routing
C. Web to case forms
D. Standard email to case
Answer: A
QUESTION NO: 3
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 4
Using standard case management capabilities, what can be emailed to a customer as a PDF attachment?
A. Knowledge articles attached to the case
B. Articles appearing in the Knowledge sidebar
C. Contract details related to the entitlement
D. Products and assets associated to the case
Answer: A
QUESTION NO: 5
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
There are a lot of advantages about the online version of the CIPS L5M15 exam questions from our company. ATD CPTD - Select Goldmile-Infobiz is equivalent to choose success. So far, the Microsoft AZ-801 practice materials have almost covered all the official test of useful materials, before our products on the Internet, all the study materials are subject to rigorous expert review, so you do not have to worry about quality problems of our latest Microsoft AZ-801 exam dump, focus on the review pass the qualification exam. CIPS L4M6 - The training materials can help you pass the certification. And our Microsoft AZ-400 learning prep can suit you most in this need for you will get the according certification as well as the latest information.
Updated: May 28, 2022