If you are worry about the coming Service-Cloud-Consultant Reliable Test Camp Free exam, our Service-Cloud-Consultant Reliable Test Camp Free study materials will help you solve your problem. In order to promise the high quality of our Service-Cloud-Consultant Reliable Test Camp Free exam questions, our company has outstanding technical staff, and has perfect service system after sale. More importantly, our good Service-Cloud-Consultant Reliable Test Camp Free guide quiz and perfect after sale service are approbated by our local and international customers. We have free demos of our Service-Cloud-Consultant Reliable Test Camp Free learning braindumps for your reference, as in the following, you can download which Service-Cloud-Consultant Reliable Test Camp Free exam materials demo you like and make a choice. Therefore, if you really have some interests in our Service-Cloud-Consultant Reliable Test Camp Free study guide, then trust our professionalism, we will give you the most professional suggestions on the details of theService-Cloud-Consultant Reliable Test Camp Free practice quiz, no matter you buy it or not, just feel free to contact us! If you decide to buy our Service-Cloud-Consultant Reliable Test Camp Free study questions, you can get the chance that you will pass your Service-Cloud-Consultant Reliable Test Camp Free exam and get the certification successfully in a short time.
Salesforce Service Cloud Consultant Service-Cloud-Consultant You will like the software version.
Our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Reliable Test Camp Free study guide may not be as famous as other brands for the time being, but we can assure you that we won't lose out on quality. It is believed that through comparative analysis, users will be able to choose the most satisfactory New Service-Cloud-Consultant Exam Dumps.Zip test guide. With the increasing marketization, the product experience marketing has been praised by the consumer market and the industry.
And this version also helps establish the confidence of the candidates when they attend the Service-Cloud-Consultant Reliable Test Camp Free exam after practicing. Because of the different habits and personal devices, requirements for the version of our Service-Cloud-Consultant Reliable Test Camp Free exam questions vary from person to person. To address this issue, our Service-Cloud-Consultant Reliable Test Camp Free actual exam offers three different versions for users to choose from.
Salesforce Service-Cloud-Consultant Reliable Test Camp Free - This certification gives us more opportunities.
Many exam candidates feel hampered by the shortage of effective Service-Cloud-Consultant Reliable Test Camp Free preparation quiz, and the thick books and similar materials causing burden for you. Serving as indispensable choices on your way of achieving success especially during this Service-Cloud-Consultant Reliable Test Camp Free exam, more than 98 percent of candidates pass the exam with our Service-Cloud-Consultant Reliable Test Camp Free training guide and all of former candidates made measurable advance and improvement.
Therefore, modern society is more and more pursuing efficient life, and our Service-Cloud-Consultant Reliable Test Camp Free exam materials are the product of this era, which conforms to the development trend of the whole era. It seems that we have been in a state of study and examination since we can remember, and we have experienced countless tests, including the qualification examinations we now face.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 2
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 3
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
QUESTION NO: 4
Universal Containers, a new Salesforce customer, needs its millions of consumers to have public access to Knowledge on its corporate website. The consumers also need the ability to login to create, update, and read historical cases.
Which product and license type would meet all of these requirements?
A. Force.com Sites and High-Volume Customer Portal
B. Force.com Sites with Knowledge and Email-to-Case
C. Visualforce and Self-Service Portal
D. Force.com Sites with Knowledge and Web-to-Case
Answer: A
QUESTION NO: 5
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D
The PDF version of ServiceNow CAD test questions can be printed out to facilitate your learning anytime, anywhere, as well as your own priorities. Scaled Agile SAFe-Agilist - If you make up your mind, choose us! Our Fortinet FCP_FSA_AD-5.0 exam braindumps are the hard-won fruit of our experts with their unswerving efforts in designing products and choosing test questions. The staff of SAP C_OCM_2503 study guide is professionally trained. Lpi 101-500 - In fact, all three versions contain the same questions and answers.
Updated: May 28, 2022