They are in fact meant to provide you the opportunity to revise your learning and overcome your Service-Cloud-Consultant Reliable Test Camp Materials exam fear by repeating the practice tests as many times as you can. Preparation for Service-Cloud-Consultant Reliable Test Camp Materials exam using our Service-Cloud-Consultant Reliable Test Camp Materials exam materials are sure to help you obtain your targeted percentage too. Revision of your Service-Cloud-Consultant Reliable Test Camp Materials exam learning is as essential as the preparation. As long as you are convenient, you can choose to use a computer to learn, you can also choose to use mobile phone learning. No matter where you are, you can choose your favorite equipment to study our Service-Cloud-Consultant Reliable Test Camp Materials learning materials. There is no another great way to pass the Salesforce Service-Cloud-Consultant Reliable Test Camp Materials exam in the first attempt only by doing a selective study with valid Service-Cloud-Consultant Reliable Test Camp Materials braindumps.
Salesforce Service Cloud Consultant Service-Cloud-Consultant PDF Version is easy to read and print.
Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Reliable Test Camp Materials exam prep look forward to meeting you. But if you are unfortunately to fail in the exam we will refund you in full immediately. Some people worry that if they buy our Latest Service-Cloud-Consultant Exam Name exam questions they may fail in the exam and the procedure of the refund is complicated.
We need to have more strength to get what we want, and Service-Cloud-Consultant Reliable Test Camp Materials exam dumps may give you these things. After you use our study materials, you can get Service-Cloud-Consultant Reliable Test Camp Materials certification, which will better show your ability, among many competitors, you will be very prominent. Using Service-Cloud-Consultant Reliable Test Camp Materials exam prep is an important step for you to improve your soft power.
Salesforce Service-Cloud-Consultant Reliable Test Camp Materials - The more efforts you make, the luckier you are.
Goldmile-Infobiz's practice questions and answers about the Salesforce certification Service-Cloud-Consultant Reliable Test Camp Materials exam is developed by our expert team's wealth of knowledge and experience, and can fully meet the demand of Salesforce certification Service-Cloud-Consultant Reliable Test Camp Materials exam's candidates. From related websites or books, you might also see some of the training materials, but Goldmile-Infobiz's information about Salesforce certification Service-Cloud-Consultant Reliable Test Camp Materials exam is the most comprehensive, and can give you the best protection. Candidates who participate in the Salesforce certification Service-Cloud-Consultant Reliable Test Camp Materials exam should select exam practice questions and answers of Goldmile-Infobiz, because Goldmile-Infobiz is the best choice for you.
All workers will take part in regular training to learn our Service-Cloud-Consultant Reliable Test Camp Materialsstudy materials. So their service spirits are excellent.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
Universal Containers wants to offer its customers interactive chat as well as Case processing.
The same team of Service Representatives will be handling both types of communication from customers. Which solution should a Consultant recommend to ensure that Service Reps are only assigned an appropriate number of issues?
A. Live Agent
B. Case Assignment Rules
C. Process Builder Assignment
D. Omni Channel
Answer: D
QUESTION NO: 2
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
QUESTION NO: 3
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 4
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 5
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
IBM C1000-189 - I wish you good luck. Please consider our ISACA CISA learning quiz carefully and you will get a beautiful future with its help. BCS TM3 - If you use Goldmile-Infobiz'straining program, you can 100% pass the exam. The experts and professors of our company have designed the three different versions of the Cisco 350-601 prep guide, including the PDF version, the online version and the software version. Linux Foundation CKS - Select Goldmile-Infobiz is equivalent to choose success.
Updated: May 28, 2022