Our Service-Cloud-Consultant Reliable Test Collection Free test prep embrace latest information, up-to-date knowledge and fresh ideas, encouraging the practice of thinking out of box rather than treading the same old path following a beaten track. As the industry has been developing more rapidly, our Service-Cloud-Consultant Reliable Test Collection Free exam dumps have to be updated at irregular intervals in case of keeping pace with changes. To give you a better using environment, our experts have specialized in the technology with the system upgraded to offer you the latest Service-Cloud-Consultant Reliable Test Collection Free exam practices. Although some of the hard copy materials contain mock examination papers, they do not have the automatic timekeeping system. Therefore, it is difficult for them to bring the students into a real test state. Meanwhile, our Service-Cloud-Consultant Reliable Test Collection Free training materials are demonstrably high effective to help you get the essence of the knowledge which was convoluted.
Salesforce Service Cloud Consultant Service-Cloud-Consultant It's never too late to know it from now on.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Reliable Test Collection Free - Salesforce Certified Service cloud consultant If the user is still unsure which is best for him, consider applying for a free trial of several different types of test materials. And this version also helps establish the confidence of the candidates when they attend the Valid Exam Service-Cloud-Consultant Sample Questions exam after practicing. Because of the different habits and personal devices, requirements for the version of our Valid Exam Service-Cloud-Consultant Sample Questions exam questions vary from person to person.
Our Salesforce training materials are famous at home and abroad, the main reason is because we have other companies that do not have core competitiveness, there are many complicated similar products on the market, if you want to stand out is the selling point of needs its own. Our Service-Cloud-Consultant Reliable Test Collection Free test question with other product of different thing is we have the most core expert team to update our Service-Cloud-Consultant Reliable Test Collection Free study materials, learning platform to changes with the change of the exam outline. If not timely updating Service-Cloud-Consultant Reliable Test Collection Free training materials will let users reduce the learning efficiency of even lags behind that of other competitors, the consequence is that users and we don't want to see the phenomenon of the worst, so in order to prevent the occurrence of this kind of risk, the Service-Cloud-Consultant Reliable Test Collection Free practice test dump give supervision and update the progress every day, it emphasized the key selling point of the product.
Salesforce Service-Cloud-Consultant Reliable Test Collection Free - Perhaps this is the beginning of your change.
Many exam candidates feel hampered by the shortage of effective Service-Cloud-Consultant Reliable Test Collection Free preparation quiz, and the thick books and similar materials causing burden for you. Serving as indispensable choices on your way of achieving success especially during this Service-Cloud-Consultant Reliable Test Collection Free exam, more than 98 percent of candidates pass the exam with our Service-Cloud-Consultant Reliable Test Collection Free training guide and all of former candidates made measurable advance and improvement.
Therefore, modern society is more and more pursuing efficient life, and our Service-Cloud-Consultant Reliable Test Collection Free exam materials are the product of this era, which conforms to the development trend of the whole era. It seems that we have been in a state of study and examination since we can remember, and we have experienced countless tests, including the qualification examinations we now face.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 2
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
QUESTION NO: 3
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 4
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 5
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
Fortinet FCSS_SDW_AR-7.4 - If you use the APP online version, just download the application. Our VMware 250-612 practical material is a learning tool that produces a higher yield than the other. Scrum SSM - You are only supposed to practice Salesforce Certified Service cloud consultant guide torrent for about 20 to 30 hours before you are fully equipped to take part in the examination. All of Fortinet FCP_FSM_AN-7.2 learning materials do this to allow you to solve problems in a pleasant atmosphere while enhancing your interest in learning. You can learn about the usage and characteristics of our IBM C1000-204 learning guide in various trial versions, so as to choose one of your favorite in formal purchase.
Updated: May 28, 2022