Besides, the explanations are very detail and helpful after the Service-Cloud-Consultant Reliable Test Cram Sheet questions where is needed. You can pass your test at first try with our Service-Cloud-Consultant Reliable Test Cram Sheet training pdf. Salesforce study material is designed to enhance your personal ability and professional skills to solve the actual problem. The 99% pass rate of Service-Cloud-Consultant Reliable Test Cram Sheet training vce will ensure you 100% pass. The way to pass the Service-Cloud-Consultant Reliable Test Cram Sheet actual test is diverse. We are a team of IT professionals that provide our customers with the up-to-date Service-Cloud-Consultant Reliable Test Cram Sheet study guide and the current certification exam information.
Salesforce Service Cloud Consultant Service-Cloud-Consultant It is so cool even to think about it.
You will get our valid Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Reliable Test Cram Sheet dumps torrent and instantly download the exam pdf after payment. The best part of Valid Dumps Service-Cloud-Consultant Pdf exam dumps are their relevance, comprehensiveness and precision. You need not to try any other source forValid Dumps Service-Cloud-Consultant Pdf exam preparation.
Our Service-Cloud-Consultant Reliable Test Cram Sheet preparationdumps are considered the best friend to help the candidates on their way to success for the exactness and efficiency based on our experts’ unremitting endeavor. This can be testified by our claim that after studying with our Service-Cloud-Consultant Reliable Test Cram Sheet actual exam for 20 to 30 hours, you will be confident to take your Service-Cloud-Consultant Reliable Test Cram Sheet exam and successfully pass it. Tens of thousands of our loyal customers relayed on our Service-Cloud-Consultant Reliable Test Cram Sheet preparation materials and achieved their dreams.
Salesforce Service-Cloud-Consultant Reliable Test Cram Sheet - So your success is guaranteed.
Free renewal of our Service-Cloud-Consultant Reliable Test Cram Sheet study prep in this respect is undoubtedly a large shining point. Apart from the advantage of free renewal in one year, our Service-Cloud-Consultant Reliable Test Cram Sheet exam engine offers you constant discounts so that you can save a large amount of money concerning buying our Service-Cloud-Consultant Reliable Test Cram Sheet training materials. And we give these discount from time to time, so you should come and buy Service-Cloud-Consultant Reliable Test Cram Sheet learning guide more and you will get more rewards accordingly.
The relation comes from the excellence of our Service-Cloud-Consultant Reliable Test Cram Sheet training materials. We never avoid our responsibility of offering help for exam candidates like you, so choosing our Service-Cloud-Consultant Reliable Test Cram Sheet practice dumps means you choose success.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
Universal Containers wants to implement Knowledge to assist agents with the resolution of cases.
Which three recommendations should a consultant make to meet this requirement? Choose 3 answers
A. Create an email template to send articles as PDF attachments.
B. Enable agents to create their own personal articles.
C. Enable suggested articles on new cases.
D. Enable article submission during case close.
E. Enable article customization for open cases.
Answer: A,C,D
QUESTION NO: 2
The Contact Center at Universal Containers wants to increase its profit margins by promoting call deflection within Service Cloud.
Which two solutions should a Consultant recommend? Choose 2 answers
A. Service Cloud Console
B. Customer Community
C. Automatic Call Distribution
D. Knowledge Base
Answer: B,D
QUESTION NO: 3
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D
QUESTION NO: 4
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 5
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
Cisco 300-415 - On one hand, all content can radically give you the best backup to make progress. We are the best choice for candidates who are eager to pass Juniper JN0-460 exams and acquire the certifications. The moment you money has been transferred to our account, and our system will send our Salesforce ADM-201training dumps to your mail boxes so that you can download Salesforce ADM-201 exam questions directly. Microsoft SC-200 - You will never be frustrated by the fact that you can't solve a problem. Meanwhile, if you want to keep studying this course , you can still enjoy the well-rounded services by IIA IIA-CIA-Part2-KR test prep, our after-sale services can update your existing IIA IIA-CIA-Part2-KR study quiz within a year and a discount more than one year.
Updated: May 28, 2022