So are our Service-Cloud-Consultant Reliable Test Questions Vce exam braindumps! Not only we provide the most effective Service-Cloud-Consultant Reliable Test Questions Vce study guide, but also we offer 24 hours online service to give our worthy customers Service-Cloud-Consultant Reliable Test Questions Vce guides and suggestions. Your time will be largely saved for our workers know about our Service-Cloud-Consultant Reliable Test Questions Vce practice materials better. The sooner we can reply, the better for you to solve your doubts about Service-Cloud-Consultant Reliable Test Questions Vce training materials. And we will give you the most professional suggestions on the Service-Cloud-Consultant Reliable Test Questions Vce study guide. There are so many advantages of our Service-Cloud-Consultant Reliable Test Questions Vce actual exam, and you are welcome to have a try!
Salesforce Service Cloud Consultant Service-Cloud-Consultant Try to immerse yourself in new experience.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Reliable Test Questions Vce - Salesforce Certified Service cloud consultant All those merits prefigure good needs you may encounter in the near future. So you do not need to worry about trivial things and concentrate on going over our Service-Cloud-Consultant Cuttin G-Edge Resources exam preparation. After careful preparation, you are bound to pass the Service-Cloud-Consultant Cuttin G-Edge Resources exam.
Just as exactly, to obtain the certification of Service-Cloud-Consultant Reliable Test Questions Vce exam braindumps, you will do your best to pass the according exam without giving up. You may not have to take the trouble to study with the help of our Service-Cloud-Consultant Reliable Test Questions Vce practice materials. We claim that you can be ready to attend your exam after studying with our Service-Cloud-Consultant Reliable Test Questions Vcestudy guide for 20 to 30 hours because we have been professional on this career for years.
Salesforce Service-Cloud-Consultant Reliable Test Questions Vce - And we will let you down.
Our Service-Cloud-Consultant Reliable Test Questions Vce study materials selected the most professional team to ensure that the quality of the Service-Cloud-Consultant Reliable Test Questions Vce learning guide is absolutely leading in the industry, and it has a perfect service system. The focus and seriousness of our study materials gives it a 99% pass rate. Using our products, you can get everything you want, including your most important pass rate. Service-Cloud-Consultant Reliable Test Questions Vce actual exam is really a good helper on your dream road.
The learning of our Service-Cloud-Consultant Reliable Test Questions Vce study materials costs you little time and energy and we update them frequently. We can claim that you will be ready to write your exam after studying with our Service-Cloud-Consultant Reliable Test Questions Vce exam guide for 20 to 30 hours.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
UC is creating an inbound customer support contact center to handle questions about using its products. What should be considered when designing the contact center?
A. Average handling time and first call resolution time
B. Agent skill-based routing and predictive dialer
C. Automatic call distributor and interactive voice response
D. Workforce management and customer satisfaction score
Answer: C
QUESTION NO: 2
Universal Containers wants to offer its customers interactive chat as well as Case processing.
The same team of Service Representatives will be handling both types of communication from customers. Which solution should a Consultant recommend to ensure that Service Reps are only assigned an appropriate number of issues?
A. Live Agent
B. Case Assignment Rules
C. Process Builder Assignment
D. Omni Channel
Answer: D
QUESTION NO: 3
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
QUESTION NO: 4
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 5
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
ISQI CTFL-AcT - Perhaps our research data will give you some help. Microsoft GH-300 - Many people want to be the competent people which can excel in the job in some area and be skillful in applying the knowledge to the practical working in some industry. Microsoft GH-300 - This is what we need to realize. Saving the precious time users already so, also makes the SAP C-S4CPB-2508 quiz torrent look more rich, powerful strengthened the practicability of the products, to meet the needs of more users, to make the SAP C-S4CPB-2508 test prep stand out in many similar products. HashiCorp Terraform-Associate-003 - With our users all over the world, you really should believe in the choices of so many people.
Updated: May 28, 2022