In such a tough situation, how can we highlight our advantages? It may be a good way to get the test Service-Cloud-Consultant Valid Real Test Questions certification. In fact, we always will unconsciously score of high and low to measure a person's level of strength, believe that we have experienced as a child by elders inquire achievement feeling, now, we still need to face the fact. Our society needs all kinds of comprehensive talents, the Service-Cloud-Consultant Valid Real Test Questions latest dumps can give you what you want, but not just some boring book knowledge, but flexible use of combination with the social practice. Your work efficiency will far exceed others. Service-Cloud-Consultant Valid Real Test Questions practice guide has such effects because they have a lot of advantages. So, users can flexibly adjust their learning plans according to their learning schedule.
Salesforce Service Cloud Consultant Service-Cloud-Consultant It requires you to invest time and energy.
Our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Valid Real Test Questions exam braindumps are famous for its advantage of high efficiency and good quality which are carefully complied by the professionals. Therefore, our customers can save their limited time and energy to stay focused on their study as we are in charge of the updating of our Service-Cloud-Consultant Valid Exam Guide Materials test training. It is our privilege and responsibility to render a good service to our honorable customers.
Come and buy our Service-Cloud-Consultant Valid Real Test Questions study guide, you will be benefited from it. As long as you free download the demos of our Service-Cloud-Consultant Valid Real Test Questions exam braindumps, you will be surprised by the high quality. It is all about the superior concrete and precision of our Service-Cloud-Consultant Valid Real Test Questions learning quiz that help.
Salesforce Service-Cloud-Consultant Valid Real Test Questions - Well, you are in the right place.
About the Service-Cloud-Consultant Valid Real Test Questions exam certification, reliability can not be ignored. Service-Cloud-Consultant Valid Real Test Questions exam training materials of Goldmile-Infobiz are specially designed. It can maximize the efficiency of your work. We are the best worldwide materials provider about this exam.
If you want to pass the Service-Cloud-Consultant Valid Real Test Questions exam and get the related certification in the shortest time, choosing the Service-Cloud-Consultant Valid Real Test Questions study materials from our company will be in the best interests of all people. We can make sure that it will be very easy for you to pass your exam and get the related certification in the shortest time that beyond your imagination.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
Universal Containers wants to offer its customers interactive chat as well as Case processing.
The same team of Service Representatives will be handling both types of communication from customers. Which solution should a Consultant recommend to ensure that Service Reps are only assigned an appropriate number of issues?
A. Live Agent
B. Case Assignment Rules
C. Process Builder Assignment
D. Omni Channel
Answer: D
QUESTION NO: 2
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
QUESTION NO: 3
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 4
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 5
UC is creating an inbound customer support contact center to handle questions about using its products. What should be considered when designing the contact center?
A. Average handling time and first call resolution time
B. Agent skill-based routing and predictive dialer
C. Automatic call distributor and interactive voice response
D. Workforce management and customer satisfaction score
Answer: C
HP HPE3-CL01 - The training tools which designed by our website can help you pass the exam the first time. You will have easy access to all kinds of free trials of the Salesforce Analytics-Admn-201 practice materials. ISTQB ISTQB-CTFL - It is the leader in all training materials. Huawei H13-922_V2.0 - And we will try our best to satisfy our customers with better quatily and services. If you feel that you purchase Goldmile-Infobiz Salesforce Broadcom 250-589 exam training materials, and use it to prepare for the exam is an adventure, then the whole of life is an adventure.
Updated: May 28, 2022