If you buy our Service-Cloud-Consultant Valid Study Questions Ppt exam questions, then you will find that Our Service-Cloud-Consultant Valid Study Questions Ppt actual exam has covered all the knowledge that must be mastered in the exam. You just should take the time to study Service-Cloud-Consultant Valid Study Questions Ppt preparation materials seriously, no need to refer to other materials, which can fully save your precious time. To keep up with the changes of the exam syllabus, our Service-Cloud-Consultant Valid Study Questions Ppt practice engine are continually updated to ensure that they can serve you continuously. Any changes taking place in the environment and forecasting in the next Service-Cloud-Consultant Valid Study Questions Ppt exam will be compiled earlier by them. About necessary or difficult questions, they left relevant information for you. So, please give the Service-Cloud-Consultant Valid Study Questions Ppt study materials a chance to help you.
Salesforce Service Cloud Consultant Service-Cloud-Consultant As we all know, time and tide wait for no man.
The latest Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Valid Study Questions Ppt exam torrent covers all the qualification exam simulation questions in recent years, including the corresponding matching materials at the same time. Now Goldmile-Infobiz provide you a effective method to pass Salesforce certification Service-Cloud-Consultant Valid Exam Preparation exam. It will play a multiplier effect to help you pass the exam.
Our Service-Cloud-Consultant Valid Study Questions Ppt test questions are compiled by domestic first-rate experts and senior lecturer and the contents of them contain all the important information about the test and all the possible answers of the questions which maybe appear in the test. You can use the practice test software to check your learning outcomes. Our Service-Cloud-Consultant Valid Study Questions Ppt test practice guide’ self-learning and self-evaluation functions, the statistics report function, the timing function and the function of stimulating the test could assist you to find your weak links, check your level, adjust the speed and have a warming up for the real exam.
Salesforce Service-Cloud-Consultant Valid Study Questions Ppt - I wish you good luck.
Our Service-Cloud-Consultant Valid Study Questions Ppt exam questions have three versions: the PDF, Software and APP online. Also, there will have no extra restrictions to your learning because different versions have different merits. All in all, you will not be forced to buy all versions of our Service-Cloud-Consultant Valid Study Questions Ppt study materials. You have the final right to select. Please consider our Service-Cloud-Consultant Valid Study Questions Ppt learning quiz carefully and you will get a beautiful future with its help.
IT authentication certificate is a best proof for your IT professional knowledge and experience. Salesforce Service-Cloud-Consultant Valid Study Questions Ppt is a very important certification exam in the IT industry and passing Salesforce certification Service-Cloud-Consultant Valid Study Questions Ppt exam is very difficult.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
The Contact Center at Universal Containers wants to increase its profit margins by promoting call deflection within Service Cloud.
Which two solutions should a Consultant recommend? Choose 2 answers
A. Service Cloud Console
B. Customer Community
C. Automatic Call Distribution
D. Knowledge Base
Answer: B,D
QUESTION NO: 2
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D
QUESTION NO: 3
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 4
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 5
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
More importantly, the online version of SAP C-ARSUM-2508 study practice dump from our company can run in an off-line state, it means that if you choose the online version, you can use the SAP C-ARSUM-2508 exam questions when you are in an off-line state. ServiceNow CSA - Select the appropriate shortcut just to guarantee success. Our latest Linux Foundation PCA exam dump is comprehensive, covering all the learning content you need to pass the qualifying exams. Goldmile-Infobiz Salesforce ServiceNow CIS-SPM exam training materials bear with a large number of the exam questions you need, which is a good choice. When you use our Lpi 101-500 study materials, you can find the information you need at any time.
Updated: May 28, 2022