Our Service-Cloud-Consultant Valid Test Camp Questions study materials are not only as reasonable priced as other makers, but also they are distinctly superior in the many respects. With tens of thousands of our loyal customers supporting us all the way, we believe we will do a better job in this career. More and more candidates will be benefited from our excellent Service-Cloud-Consultant Valid Test Camp Questions training guide! The content of our Service-Cloud-Consultant Valid Test Camp Questions learning guide is definitely the most abundant. Before you go to the exam, our Service-Cloud-Consultant Valid Test Camp Questions exam questions can provide you with the simulating exam environment. The last but not least we have professional groups providing guidance in terms of download and installment remotely.
Salesforce Service Cloud Consultant Service-Cloud-Consultant In contrast, they will inspire your potential.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Valid Test Camp Questions - Salesforce Certified Service cloud consultant And besides, you can take it with you wherever you go for it is portable and takes no place. So our Service-Cloud-Consultant Latest Free Study Questions exam questions mean more intellectual choice than other practice materials. All points of questions are correlated with the newest and essential knowledge.
We often ask, what is the purpose of learning? Why should we study? Why did you study for Service-Cloud-Consultant Valid Test Camp Questionsexam so long? As many people think that, even if one day we forget the formula for the area of a triangle, we can still live very well, but if it were not for the knowledge of learning Service-Cloud-Consultant Valid Test Camp Questions exam and try to obtain certification, how can we have the opportunity to good to future life? So, the examination is necessary, only to get the test Service-Cloud-Consultant Valid Test Camp Questions certification, get a certificate, to prove better us, to pave the way for our future life.
Salesforce Service-Cloud-Consultant Valid Test Camp Questions - And a brighter future is waiting for you.
Service-Cloud-Consultant Valid Test Camp Questions test questions have so many advantages that basically meet all the requirements of the user. If you have good comments or suggestions during the trial period, you can also give us feedback in a timely manner. Our study materials will give you a benefit as Thanks, we do it all for the benefits of the user. Service-Cloud-Consultant Valid Test Camp Questions study materials look forward to your joining in.
In the past years, these experts and professors have tried their best to design the Service-Cloud-Consultant Valid Test Camp Questions exam questions for all customers. It is very necessary for a lot of people to attach high importance to the Service-Cloud-Consultant Valid Test Camp Questions exam.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D
QUESTION NO: 2
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 3
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 4
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
QUESTION NO: 5
The Contact Center at Universal Containers wants to increase its profit margins by promoting call deflection within Service Cloud.
Which two solutions should a Consultant recommend? Choose 2 answers
A. Service Cloud Console
B. Customer Community
C. Automatic Call Distribution
D. Knowledge Base
Answer: B,D
But we all know self-confidence is the spiritual pillar of a person as well as the inherent power, which is of great importance and value to a person who want to pass the Databricks Databricks-Certified-Professional-Data-Engineer exam. The PDF version of the SAP C_ABAPD_2507 exam prep has many special functions, including download the demo for free, support the printable format and so on. EC-COUNCIL 712-50 - As we all know, sometimes the right choice can avoid the waste of time, getting twice the result with half the effort. Python Institute PCAP-31-03 - No one complain about the complexity of their jobs. With the CIPS L5M6 certification, your life will be changed thoroughly for you may find better jobs and gain higher incomes to lead a better life style.
Updated: May 28, 2022