Of course, if you fail to pass the exam, we will give you a 100% full refund. Students are worried about whether the Service-Cloud-Consultant Valid Test Cram Materials practice materials they have purchased can help them pass the exam and obtain a certificate. They often encounter situations in which the materials do not match the contents of the exam that make them waste a lot of time and effort. It may be difficult for users to determine the best way to fit in the complex choices. We can tell you with confidence that the Service-Cloud-Consultant Valid Test Cram Materials practice materials are superior in all respects to similar products. Our experts have many years’ experience in this particular line of business, together with meticulous and professional attitude towards jobs.
Salesforce Service Cloud Consultant Service-Cloud-Consultant As well as our after-sales services.
In this way, you can use our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Valid Test Cram Materials study materials in a way that suits your needs and professional opinions. Then our experts have carefully summarized all relevant materials of the Braindump Service-Cloud-Consultant Free exam. Also, annual official test is also included.
I believe that you must have your own opinions and requirements in terms of learning. Our Service-Cloud-Consultant Valid Test Cram Materials learning guide has been enriching the content and form of the product in order to meet the needs of users. No matter what kind of learning method you like, you can find the best one for you at Service-Cloud-Consultant Valid Test Cram Materials exam materials.
Salesforce Service-Cloud-Consultant Valid Test Cram Materials - Of course, you can also experience it yourself.
As we all know, there are many reasons for the failure of the Service-Cloud-Consultant Valid Test Cram Materials exam, such as chance, the degree of knowledge you master. Although the Service-Cloud-Consultant Valid Test Cram Materials exam is an exam to test your mastery of the knowledge of Service-Cloud-Consultant Valid Test Cram Materials, but there are so many factor to influence the result. As long as you choose our Service-Cloud-Consultant Valid Test Cram Materials exam materials, you never have to worry about this problem. Because we will provide you a chance to replace other exam question bank if you didn’t pass the Service-Cloud-Consultant Valid Test Cram Materials exam at once. What’s more important it’s that also free of charge only if you provide relevant proof. It is very convenient to replace and it's not complicated at all. It will not cause you any trouble.
With years of experience dealing with Service-Cloud-Consultant Valid Test Cram Materials exam, they have thorough grasp of knowledge which appears clearly in our Service-Cloud-Consultant Valid Test Cram Materials exam questions. All Service-Cloud-Consultant Valid Test Cram Materials study materials you should know are written in them with three versions to choose from: the PDF, Software and APP online versions.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
QUESTION NO: 2
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 3
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 4
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 5
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
Real Estate Maryland-Real-Estate-Salesperson - But in realistic society, some candidates always say that this is difficult to accomplish. Being more suitable for our customers the EMC D-VXR-DS-00 torrent question complied by our company can help you improve your competitiveness in job seeking, and EMC D-VXR-DS-00 exam training can help you update with times simultaneously. HP HPE3-CL04 - Nowadays, our learning methods become more and more convenient. However, our Linux Foundation CNPA real questions are high efficient priced with reasonable amount, acceptable to exam candidates around the world. ServiceNow CSA - So you need to be brave enough to have a try.
Updated: May 28, 2022