Our questions and answers are based on the real exam and conform to the popular trend in the industry. You only need 20-30 hours to learn Salesforce Certified Service cloud consultant exam torrent and prepare the exam. Many people, especially the in-service staff, are busy in their jobs, learning, family lives and other important things and have little time and energy to learn and prepare the exam. The study system of our company will provide all customers with the best study materials. If you buy the Service-Cloud-Consultant Valid Test Dumps Questions latest questions of our company, you will have the right to enjoy all the Service-Cloud-Consultant Valid Test Dumps Questions certification training dumps from our company. To some extent, these Service-Cloud-Consultant Valid Test Dumps Questions certificates may determine your future.
Salesforce Service Cloud Consultant Service-Cloud-Consultant This certification gives us more opportunities.
Many exam candidates feel hampered by the shortage of effective Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Valid Test Dumps Questions preparation quiz, and the thick books and similar materials causing burden for you. Therefore, modern society is more and more pursuing efficient life, and our Valid Service-Cloud-Consultant Exam Cram Review exam materials are the product of this era, which conforms to the development trend of the whole era. It seems that we have been in a state of study and examination since we can remember, and we have experienced countless tests, including the qualification examinations we now face.
Each version has its own advantages and features, Service-Cloud-Consultant Valid Test Dumps Questions test material users can choose according to their own preferences. The most popular version is the PDF version of Service-Cloud-Consultant Valid Test Dumps Questions exam prep. The PDF version of Service-Cloud-Consultant Valid Test Dumps Questions test questions can be printed out to facilitate your learning anytime, anywhere, as well as your own priorities.
Salesforce Service-Cloud-Consultant Valid Test Dumps Questions - If you make up your mind, choose us!
Our Service-Cloud-Consultant Valid Test Dumps Questions exam braindumps are the hard-won fruit of our experts with their unswerving efforts in designing products and choosing test questions. Pass rate is what we care for preparing for an examination, which is the final goal of our Service-Cloud-Consultant Valid Test Dumps Questions certification guide. According to the feedback of our users, we have the pass rate of 99%, which is equal to 100% in some sense. The high quality of our products also embodies in its short-time learning. You are only supposed to practice Salesforce Certified Service cloud consultant guide torrent for about 20 to 30 hours before you are fully equipped to take part in the examination.
The staff of Service-Cloud-Consultant Valid Test Dumps Questions study guide is professionally trained. They can solve any problems you encounter on the Service-Cloud-Consultant Valid Test Dumps Questions exam questions.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 2
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 3
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
QUESTION NO: 4
Universal Containers, a new Salesforce customer, needs its millions of consumers to have public access to Knowledge on its corporate website. The consumers also need the ability to login to create, update, and read historical cases.
Which product and license type would meet all of these requirements?
A. Force.com Sites and High-Volume Customer Portal
B. Force.com Sites with Knowledge and Email-to-Case
C. Visualforce and Self-Service Portal
D. Force.com Sites with Knowledge and Web-to-Case
Answer: A
QUESTION NO: 5
What metrics should a contact center manager consider to measure adoption of Salesforce
Knowledge?
(Choose 2)
A. Number of solutions created by agent
B. Number of articles created by agent
C. Number of articles attached to a case
D. Number of cases escalated by agent
Answer: B,C
Juniper JN0-460 - In fact, all three versions contain the same questions and answers. Secondly, a wide range of practice types and different version of our HP HPE6-A90 exam training questions receive technological support through our expert team. Our SAP C_OCM_2503 learning quiz will be your best choice. Fortinet NSE7_SSE_AD-25 - Do you want to choose a lifetime of mediocrity or become better and pursue your dreams? I believe you will have your own pursuit. In the past ten years, we have made many efforts to perfect our ISQI CTFL-AcT study materials.
Updated: May 28, 2022