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Digital Transformation Specialist 820-605 人生には様々な選択があります。
デーモ版によって、この820-605 - Cisco Customer Success Manager受験対策解説集問題集はあなたに適合するかと判断します。 また、Goldmile-Infobizは数え切れない受験生を助け、皆さんの信頼と称賛を得ました。ですから、Goldmile-Infobizの820-605 資格試験問題集の品質を疑わないでください。
あなたは一年間での更新サービスを楽しみにします。別の人の言い回しより自分の体験感じは大切なことです。我々の希望は誠意と専業化を感じられることですなので、お客様に無料のCisco 820-605受験対策解説集問題集デモを提供します。
Cisco 820-605受験対策解説集認定試験はたいへん難しい試験ですね。
明日ではなく、今日が大事と良く知られるから、そんなにぐずぐずしないで早く我々社のCisco 820-605受験対策解説集日本語対策問題集を勉強し、自身を充実させます。我々社の練習問題は長年で820-605受験対策解説集全真模擬試験トレーニング資料に研究している専業化チームによって編集されます。Cisco 820-605受験対策解説集資格問題集はPDF版、ソフト版、オンライン版を含まれ、この三つバージョンから自分の愛用することを選んでいます。他の人に先立ってCisco 820-605受験対策解説集認定資格を得るために、今から勉強しましょう。
Goldmile-Infobizには専門的なエリート団体があります。認証専門家や技術者及び全面的な言語天才がずっと最新のCiscoの820-605受験対策解説集試験を研究していて、最新のCiscoの820-605受験対策解説集問題集を提供します。
820-605 PDF DEMO:
QUESTION NO: 1
Which two actions are in adoption campaign? (Choose two.)
A. messaging to stakeholders on the new features of their solution
B. messaging to users on best practice approaches to their solution
C. survey sent to all end users
D. messaging to stakeholders on new product releases
E. renewal reminder to stakeholders
Answer: A,B
QUESTION NO: 2
A customer is coming up for renewal in 180 days for three solutions. One of the solutions has not been fully enabled. The other two solutions are in regular use in production. How should the
Customer Success Manager address the one solution that has not been fully enabled?
A. Contact the services team and request that they reach out to the customer to address the solution
B. Make the renewals manager aware that the one solution is not fully implemented but the other two are fine
C. Investigate why the customer has not enabled the solution and work with the sales and renewals teams to address the issue
D. No action is needed because the customer will probably renew and you can address the issue after the renewal
Answer: B
QUESTION NO: 3
Which key industry trend explains the need for companies to invest in a Customer Success practice and Customer Success Manager role?
A. IT budgets are shifting to line of business decision makers who want to understand the business outcomes from technology investments before they purchase. The CSM supports sales with use cases and testimonials for proposed solutions.
B. The accelerated pace of innovation in the era of the Internet of Things confuses many customers.
A CSM helps sales position the right technologies that will accelerate success for their business.
C. Service organizations must evolve from a "break fix" business model to proactive and pre-emptive services that help prevent problems for customers before they arise and accelerate solution adoption.
The CSM advises and professional services team on the best services to position.
D. IT is increasingly adopting new consumption models. In a subscription economy, customers can cancel subscriptions if business value and tangible outcomes are not realized. The CSM ensures that the customer's business outcomes are achieved with the shortest time to value.
Answer: D
QUESTION NO: 4
You are a Customer Success Manager and have just been assigned a strategic new account.
Which course of action is the best to help you prepare for the first customer introduction meeting?
A. Perform a deep analysis of all the sales orders to the past 24 months
B. Speak the internal contacts to understand the customer sentiment and outstanding escalations
C. Engage with the account team to understand the expansion opportunities
D. Build an understanding of your customer's business and market trends and priorities
Answer: D
QUESTION NO: 5
A customer has finalized all of their solution planning and will be deploying it over the next two weeks. As the customer Success Manager, what is the next logical step to focus on for the customer's lifecycle journey?
A. additional features that will align with the business outcomes
B. service introduction to confirm that they know how to submit service issues at the go live
C. Quarterly Success Review build and delivery
D. initial user group identified and their use cases confirmed
E. customer's stakeholders and their business outcomes
Answer: C,E
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Updated: May 27, 2022