我們Goldmile-Infobiz Microsoft的MB-230題庫最新資訊考試認證培訓資料，仿真度特別高，你可以在真實的考試中遇到一樣的題，這只能說明我們的IT精英團隊的能力實在是高。現在很多IT人員雄心勃勃，為了使自己的配置檔相容市場需求，通過這些熱門IT認證來實現自己的理想，在 Microsoft的MB-230題庫最新資訊考試中取得優異的成績。Goldmile-Infobiz Microsoft的MB-230題庫最新資訊考試認證培訓資料能幫助你實現你的理想，它擁有眾多考生實踐的證明，有了Goldmile-Infobiz Microsoft的MB-230題庫最新資訊考試認證培訓資料，夢想之門將為你打開。 將Goldmile-Infobiz的產品加入購物車吧！你將以100%的信心去參加考試，一次性通過Microsoft MB-230題庫最新資訊 認證考試，你將不會後悔你的選擇的。 沒有人願意自己的人生平平淡淡，永遠在自己的小職位守著那份杯水車薪，等待著被裁員或者待崗或是讓時間悄無聲息的流逝而被退休。
我們承諾將盡力幫助你通過Microsoft MB-230題庫最新資訊 認證考試。
Microsoft Dynamics 365 MB-230題庫最新資訊 - Microsoft Dynamics 365 Customer Service Functional Consultant 空想可以使人想出很多絕妙的主意，但卻辦不了任何事情。 如果你考試失敗，我們會全額退款的。Goldmile-Infobiz的資深專家利用他們豐富的知識和經驗研究出來的關於Microsoft MB-230 熱門考古題 認證考試的練習題和答案和真實考試的試題有95%的相似性。
Goldmile-Infobiz的MB-230題庫最新資訊資料不僅能讓你通過考試，還可以讓你學到關於MB-230題庫最新資訊考試的很多知識。Goldmile-Infobiz的考古題把你應該要掌握的技能全都包含在試題中，這樣你就可以很好地提高自己的能力，並且在工作中更好地應用它們。Goldmile-Infobiz的MB-230題庫最新資訊考古題絕對是你準備考試並提高自己技能的最好的選擇。
Goldmile-Infobiz可以帮助你通过Microsoft MB-230題庫最新資訊考试。
通過MB-230題庫最新資訊考試認證，如同通過其他世界知名認證，得到國際的承認及接受，MB-230題庫最新資訊考試認證也有其廣泛的IT認證，世界各地的人們都喜歡選擇MB-230題庫最新資訊考試認證，使自己的職業生涯更加強化與成功，在Goldmile-Infobiz，你可以選擇適合你學習能力的產品。
所以，你很有必要選擇一個高效率的考試參考資料。當然，最重要的是要選一個適合自己的工具來更好地準備考試，這是一個與你是否可以順利通過考試相關的問題。
MB-230 PDF DEMO:
QUESTION NO: 1
You are implementing Dynamics 365 for Customer Service.
You need to set up available working hours to help desk representatives who have varying schedules.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 2
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 3
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 4
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 5
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
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Updated: May 28, 2022