MB-230考試內容 - MB-230題庫更新資訊，Microsoft Dynamics 365 Customer Service Functional Consultant - Goldmile-Infobiz

我們Goldmile-Infobiz網站是在盡最大的努力為廣大考生提供最好最便捷的服務。速度和高效率當然不可避免，在當今的社會裏，高效率走到哪里都是熱議的話題，所以我們網站為廣大考生設計了一個高效率的培訓資料，可以讓考生迅速領悟，從而考試取得優異的成績。Goldmile-Infobiz Microsoft的MB-230考試內容考試培訓資料可以幫助考生節省大量的時間和精力，考生也可以用多餘的時間和盡力來賺去更多的金錢。 Goldmile-Infobiz為你提供了不同版本的資料以方便你的使用。PDF版的考古題方便你的閱讀，為你真實地再現考試題目。 Microsoft的MB-230考試內容考試認證就是一個流行的IT認證，很多人都想擁有它，有了它就可以穩固自己的職業生涯，Goldmile-Infobiz Microsoft的MB-230考試內容考試認證培訓資料是個很好的培訓工具，它可以幫助你成功的通過考試而獲得認證，有了這個認證，你將得到國際的認可及接受，那時的你再也不用擔心被老闆炒魷魚了。

Microsoft Dynamics 365 MB-230 這樣討得上司的喜歡，還不如用實力說話。

我們還提供一年免費更新服務，一年之內，您可以獲得您所購買的MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant考試內容更新后的新版本，這是不錯的選擇！ 機會從來都是屬於那些有準備的人。但是，當屬於我們的機會到來的時候我們是否能成功地抓住它呢？正在準備Microsoft的MB-230 考試指南考試的你，是否抓住了Goldmile-Infobiz這個可以讓你成功的機會呢？Goldmile-Infobiz的MB-230 考試指南資料是你可以順利通過考試的保障，有了它，你將節省大量的時間，高效率地準備考試。

為了讓你們更放心地選擇Goldmile-Infobiz，Goldmile-Infobiz的最佳的Microsoft MB-230考試內容考試材料已經在網上提供了部分免費下載，你可以免費嘗試來確定我們的可靠性。我們不僅可以幫你一次性地通過考試，同時還可以幫你節約寶貴的時間和精力。Goldmile-Infobiz能為你提供真實的 Microsoft MB-230考試內容認證考試練習題和答案來確保你考試100%通過。

Microsoft MB-230考試內容 - 只用學習這個考古題就可以輕鬆通過考試。

Goldmile-Infobiz的資深專家團隊研究出了針對Microsoft MB-230考試內容考試的培訓教材。通過Goldmile-Infobiz提供的教材培訓和學習，通過Microsoft MB-230考試內容 認證考試將會很簡單。Goldmile-Infobiz能100%保證你首次參加Microsoft MB-230考試內容 認證考試就可以成功通過。我們給你提供的考試練習題和答案將在你考試的時候會出現。當你選擇了我們的幫助，Goldmile-Infobiz承諾給你一份準確而全面的考試資料，而且會給你提供一年的免費更新服務。

如果你想问什么工具，那当然是Goldmile-Infobiz的MB-230考試內容考古題了。當你準備MB-230考試內容考試的時候，盲目地學習與考試相關的知識是很不理想的學習方法。

MB-230 PDF DEMO:

QUESTION NO: 1
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac

QUESTION NO: 2
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree

QUESTION NO: 3
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric

QUESTION NO: 4
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:

QUESTION NO: 5
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B

根據過去的考試題和答案的研究，Goldmile-Infobiz提供的Microsoft ISTQB CT-UT練習題和真實的考試試題有緊密的相似性。 Microsoft的IIA IIA-CIA-Part3是一個可以給你的職業生涯帶來重大影響的考試，而獲得IIA IIA-CIA-Part3認證是作為IT職業發展的有力保證。 如果你對Goldmile-Infobiz的關於Microsoft Amazon SAA-C03-KR 認證考試的培訓方案感興趣，你可以先在互聯網上免費下載部分關於Microsoft Amazon SAA-C03-KR 認證考試的練習題和答案作為免費嘗試。 一年之內，你還享有更新你擁有題庫的權利，你就可以得到最新版的Microsoft CSI CSC2試題。 如果你想購買Microsoft的Microsoft PL-300-KR學習指南線上服務，那麼我們Goldmile-Infobiz是領先用於此目的的網站之一，本站提供最好的品質和最新的培訓資料，我們網站所提供成的所有的學習資料及其它的培訓資料都是符合成本效益的，可以在網站上享受一年的免費更新設施，所以這些培訓產品如果沒有幫助你通過考試，我們將保證退還全部購買費用。

Updated: May 28, 2022