Goldmile-Infobiz是一個專門為IT認證考試人員提供培訓工具的專業網站,也是一個能幫你通過820-605考古題考試很好的選擇。Goldmile-Infobiz會為820-605考古題考試提供一些相關的考試材料,來為你們這些IT專業人士提供鞏固學習的機會。Goldmile-Infobiz會為參加820-605考古題認證考試的人員提供一切最新的他們想要的準確的考試練習題和答案。 有了Goldmile-Infobiz Cisco的820-605考古題考試認證培訓資料你可以理清你淩亂的思緒,讓你為考試而煩躁不安。這不僅僅可以減輕你的心裏壓力,也可以讓你輕鬆通過考試。 Goldmile-Infobiz的產品是由很多的資深IT專家利用他們的豐富的知識和經驗針對IT相關認證考試研究出來的。
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Cisco 820-605考古題 - 但是這並不代表不能獲得高分輕鬆通過考試。
成千上萬的IT考生通過使用我們的產品成功通過考試,Cisco 820-605考古題考古題質量被廣大考試測試其是高品質的。我們從來不相信第二次機會,因此給您帶來的最好的Cisco 820-605考古題考古題幫助您首次就通過考試,并取得不錯的成績。Goldmile-Infobiz網站幫助考生通過820-605考古題考試獲得認證,不僅可以節約很多時間,還能得到輕松通過820-605考古題考試的保證,這是IT認證考試中最重要的考試之一。
對於820-605考古題認證考試,你是怎麼想的呢?作為非常有人氣的Cisco認證考試之一,這個考試也是非常重要的。但是,當你為了更好地準備考試而尋找參考資料的時候,你會發現找到一本非常優秀的參考書是很難的。
820-605 PDF DEMO:
QUESTION NO: 1
You are a Customer Success Manager and have just been assigned a strategic new account.
Which course of action is the best to help you prepare for the first customer introduction meeting?
A. Perform a deep analysis of all the sales orders to the past 24 months
B. Speak the internal contacts to understand the customer sentiment and outstanding escalations
C. Engage with the account team to understand the expansion opportunities
D. Build an understanding of your customer's business and market trends and priorities
Answer: D
QUESTION NO: 2
A customer is coming up for renewal in 180 days for three solutions. One of the solutions has not been fully enabled. The other two solutions are in regular use in production. How should the
Customer Success Manager address the one solution that has not been fully enabled?
A. Contact the services team and request that they reach out to the customer to address the solution
B. Make the renewals manager aware that the one solution is not fully implemented but the other two are fine
C. Investigate why the customer has not enabled the solution and work with the sales and renewals teams to address the issue
D. No action is needed because the customer will probably renew and you can address the issue after the renewal
Answer: B
QUESTION NO: 3
Which two actions are in adoption campaign? (Choose two.)
A. messaging to stakeholders on the new features of their solution
B. messaging to users on best practice approaches to their solution
C. survey sent to all end users
D. messaging to stakeholders on new product releases
E. renewal reminder to stakeholders
Answer: A,B
QUESTION NO: 4
Which key industry trend explains the need for companies to invest in a Customer Success practice and Customer Success Manager role?
A. IT budgets are shifting to line of business decision makers who want to understand the business outcomes from technology investments before they purchase. The CSM supports sales with use cases and testimonials for proposed solutions.
B. The accelerated pace of innovation in the era of the Internet of Things confuses many customers.
A CSM helps sales position the right technologies that will accelerate success for their business.
C. Service organizations must evolve from a "break fix" business model to proactive and pre-emptive services that help prevent problems for customers before they arise and accelerate solution adoption.
The CSM advises and professional services team on the best services to position.
D. IT is increasingly adopting new consumption models. In a subscription economy, customers can cancel subscriptions if business value and tangible outcomes are not realized. The CSM ensures that the customer's business outcomes are achieved with the shortest time to value.
Answer: D
QUESTION NO: 5
A customer has finalized all of their solution planning and will be deploying it over the next two weeks. As the customer Success Manager, what is the next logical step to focus on for the customer's lifecycle journey?
A. additional features that will align with the business outcomes
B. service introduction to confirm that they know how to submit service issues at the go live
C. Quarterly Success Review build and delivery
D. initial user group identified and their use cases confirmed
E. customer's stakeholders and their business outcomes
Answer: C,E
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Updated: May 27, 2022