我們Goldmile-Infobiz網站是個歷史悠久的Salesforce的CRT-261測試引擎考試認證培訓資料網站。在認證IT行業已經有很久了，所以才有今天赫赫有名的地位及知名度，這都是幫助那些考生而得到的結果。我們的Salesforce的CRT-261測試引擎考試認證培訓資料包含試題及答案，這些資料是由我們資深的IT專家團隊通過自己的知識及不斷摸索的經驗而研究出來的，它的內容有包含真實的考試題，如果你要參加Salesforce的CRT-261測試引擎考試認證，選擇Goldmile-Infobiz是無庸置疑的選擇。 優秀的資料不是只靠說出來的，更要經受得住大家的考驗。Goldmile-Infobiz的資料完全可以經受得住時間的檢驗。 有了它你就可以毫不費力的通過了這麼困難的Salesforce的CRT-261測試引擎考試認證。
Salesforce Service Cloud Consultant CRT-261 來吧，你將是未來最棒的IT專家。
Salesforce Service Cloud Consultant CRT-261測試引擎 - Certification Preparation for Service Cloud Consultant Goldmile-Infobiz是領先于世界的學習資料提供商之一，您可以下載我們最新的PDF版本免費試用作為體驗。 一生輾轉千萬裏，莫問成敗重幾許，得之坦然，失之淡然，與其在別人的輝煌裏仰望，不如親手點亮自己的心燈，揚帆遠航。Goldmile-Infobiz Salesforce的CRT-261 考試資料考試培訓資料將是你成就輝煌的第一步，有了它，你一定會通過眾多人都覺得艱難無比的Salesforce的CRT-261 考試資料考試認證，獲得了這個認證，你就可以在你人生中點亮你的心燈，開始你新的旅程，展翅翱翔，成就輝煌人生。
現在IT行业競爭越來越激烈，通過Salesforce CRT-261測試引擎認證考試可以有效的帮助你在现在这个竞争激烈的IT行业中稳固和提升自己的地位。在我們Goldmile-Infobiz中你可以獲得關Salesforce CRT-261測試引擎認證考試的培訓工具。我們Goldmile-Infobiz的IT精英團隊會及時為你提供準確以及詳細的關Salesforce CRT-261測試引擎認證考試的培訓材料。
Salesforce CRT-261測試引擎 - 它能給你100%的信心，讓你安心的參加考試。
我們Goldmile-Infobiz配置提供給你最優質的Salesforce的CRT-261測試引擎考試考古題及答案，將你一步一步帶向成功，我們Goldmile-Infobiz Salesforce的CRT-261測試引擎考試認證資料絕對提供給你一個真實的考前準備，我們針對性很強，就如同為你量身定做一般，你一定會成為一個有實力的IT專家，我們Goldmile-Infobiz Salesforce的CRT-261測試引擎考試認證資料將是最適合你也是你最需要的培訓資料，趕緊註冊我們Goldmile-Infobiz網站，相信你會有意外的收穫。
Salesforce CRT-261測試引擎認證考試是目前IT人士報名參加的考試中很受歡迎的一個認證考試。通過了Salesforce CRT-261測試引擎認證考試不僅能使你工作和生活帶來提升，而且還能鞏固你在IT 領域的地位。
CRT-261 PDF DEMO:
QUESTION NO: 1
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B
QUESTION NO: 2
Due to a recent product recall, Universal Containers has experienced a 50% increase in daily calls to the Contact Center. The Contact Center has increased support to 24x7 with agents working
12-hour shifts. The VP of Service is concerned about the ability to sustain the increased hours and added cost to support the higher call volume.
Which recommendation should the Consultant make in anticipation of higher call volume?
A. Set up telephony integration using a CTI adapter for quicker agent access when customers call in, reducing average handle time.
B. Set up IVR with an automated response for customers affected by the recall to defect calls.
C. Set up a customer survey for customers calling in to identify the severity and impact of the recall.
D. Set up a private Knowledge Base to provide FAQs to customers affected by the recall to defect call.
Answer: B
QUESTION NO: 3
Universal Containers' support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below:
* Support attachments up to 30 MB per inquiry
* Over 10,000 inquiries per day
What solution should a consultant recommend to meet these requirements?
A. Emall-to-Case
B. Customer Chatter groups
C. Web-to-Case
D. On-Demand Email-to-Case
Answer: A
QUESTION NO: 4
UC is concerned with system performance in its contact center because the number of records has exceeded 40 million. What platform functionality might be affected by the number of contact records?
A. Contact report run time
B. Contact related list load time
C. Contact view page load time
D. Contact list view edit time
Answer: A
QUESTION NO: 5
What are two basic concepts of Knowledge-Centered Support (KCS)? Choose 2 answers
A. Creating content as a result of solving issues
B. Evolving content-based product lifecycles
C. Rewarding learning, collaboration, sharing and improving.
D. Developing a knowledge base on the experience of an individual
Answer: A,C
Microsoft MS-700 - 我們的培訓資料是由專家帶來的最新的研究材料，你總是得到最新的研究材料，保證你的成功會與我們Goldmile-Infobiz同在，我們幫助你，你肯定從我們這裏得到最詳細最準確的考題及答案，我們培訓工具定期更新，不斷變化的考試目標。 所以Goldmile-Infobiz是你參加Salesforce HashiCorp Terraform-Associate-003 認證考試的最好的選擇，也是你成功的最好的保障。 Adobe AD0-E137 - 敢於追求，才是精彩的人生，如果有一天你坐在搖晃的椅子上，回憶起自己的往事，會發出會心的一笑，那麼你的人生是成功的。 根據過去的考試練習題和答案的研究，Goldmile-Infobiz能有效的捕捉Salesforce ACAMS CAMS-CN 認證考試試題內容。 Cisco 200-301-KR - 努力學習考試要求的所有的相關知識就是其中的一種方法。
Updated: May 28, 2022