你已經看到Goldmile-Infobiz Salesforce的Service-Cloud-Consultant在線題庫考試認證培訓資料,是時候做出選擇了,你甚至可以選擇其他的產品,不過你要知道我們Goldmile-Infobiz帶給你的無限大的利益,也只有Goldmile-Infobiz能給你100%保證成功,Goldmile-Infobiz能讓你有個美好的前程,讓你以後在IT行業有更寬廣的道路可以走,高效率的工作在資訊技術領域。 通過客戶的完全信任,我們為考生提供真實有效的訓練,幫助大家在第一次Salesforce Service-Cloud-Consultant在線題庫考試中順利通過。Goldmile-Infobiz提供高品質的最佳學習資料,讓通過Salesforce Service-Cloud-Consultant在線題庫考試從未如此快速、便宜、和簡單。 我們都知道,在互聯網普及的時代,需要什麼資訊那是非常簡單的事情,不過缺乏的是品質及適用性的問題。
Salesforce Service Cloud Consultant Service-Cloud-Consultant 使用Goldmile-Infobiz你可以很快獲得你想要的證書。
你參加過哪一個考試呢?比如Service-Cloud-Consultant - Salesforce Certified Service cloud consultant在線題庫等很多種考試。 為了讓你放心的選擇我們,你在網上可以免費下載Goldmile-Infobiz為你提供的部分考試練習題和答案,作為免費嘗試。Goldmile-Infobiz是能確保你100%的通過Salesforce Service-Cloud-Consultant 考試證照綜述的認證考試。
想參加Service-Cloud-Consultant在線題庫認證考試嗎?想取得Service-Cloud-Consultant在線題庫認證資格嗎?沒有充分準備考試的時間的你應該怎麼通過考試呢?其實也並不是沒有辦法,即使只有很短的準備考試的時間你也可以輕鬆通過考試。那麼怎麼才能做到呢?方法其實很簡單,那就是使用Goldmile-Infobiz的Service-Cloud-Consultant在線題庫考古題來準備考試。
Salesforce Service-Cloud-Consultant在線題庫 - 这个考古題是由Goldmile-Infobiz提供的。
彰顯一個人在某一領域是否成功往往體現在他所獲得的資格證書上,在IT行業也不外如是。所以現在很多人都選擇參加Service-Cloud-Consultant在線題庫資格認證考試來證明自己的實力。但是要想通過Service-Cloud-Consultant在線題庫資格認證卻不是一件簡單的事。不過只要你找對了捷徑,通過考試也就變得容易許多了。這就不得不推薦Goldmile-Infobiz的考試考古題了,它可以讓你少走許多彎路,節省時間幫助你考試合格。
Service-Cloud-Consultant在線題庫題庫資料中的每個問題都由我們專業人員檢查審核,為考生提供最高品質的考古題。如果您希望在短時間內獲得Salesforce Service-Cloud-Consultant在線題庫認證,您將永遠找不到比Goldmile-Infobiz更好的產品了。
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 2
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
QUESTION NO: 3
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 4
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 5
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
擁有高品質的考題資料,能幫助考生通過第一次嘗試的Microsoft MS-900-KR考試。 Goldmile-Infobiz是一個優秀的IT認證考試資料網站,在Goldmile-Infobiz您可以找到關於Salesforce Amazon SOA-C03認證考試的考試心得和考試材料。 Microsoft MB-700認證考試培訓工具的內容是由IT行業專家帶來的最新的考試研究材料組成 Goldmile-Infobiz的資源很廣泛也很準確,選擇了Goldmile-Infobiz,你通過Salesforce Fortinet NSE8_812認證考試就簡單多了。 Goldmile-Infobiz有最新的Salesforce SAP C_ARCIG_2508 認證考試的培訓資料,Goldmile-Infobiz的一些勤勞的IT專家通過自己的專業知識和經驗不斷地推出最新的Salesforce SAP C_ARCIG_2508的培訓資料來方便通過Salesforce SAP C_ARCIG_2508的IT專業人士。
Updated: May 28, 2022