Goldmile-Infobiz提供的培訓材料包括Salesforce Field-Service-Lightning-Consultant權威考題 認證考試的類比測試軟體和相關類比試題，練習題和答案。我們可以提供最佳最新的Salesforce Field-Service-Lightning-Consultant權威考題 認證考試的練習題和答案來滿足你的需求。我的很多IT行業的朋友為了通過Salesforce Field-Service-Lightning-Consultant權威考題 認證考試花費了很多時間和精力，但是他們沒有選擇培訓班或者網上培訓，所以對他們而言通過考試是比較有難度的，一般他們的一次性通過的幾率很小。 所以你必須抓住Goldmile-Infobiz這個機會，讓你隨時可以展現你的技能，Goldmile-Infobiz Salesforce的Field-Service-Lightning-Consultant權威考題考試培訓資料就是你通過認證的最有效的方法，有了這個認證，你將在你人生的藍圖上隨意揮灑，實現你的夢想，走向成功。要做就做一個勇往直前的人，那樣的人生才有意義。 一般人為了通過Salesforce Field-Service-Lightning-Consultant權威考題 認證考試都需要花費大量的時間和精力來復習備考。
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Field-Service-Lightning-Consultant PDF DEMO:
QUESTION NO: 1
Universal Containers wants to reduce their mean-time-to-service. Which three Field Service processes should a Consultant recommend to accomplish this goal? Choose 3 answers.
A. Adjust Scheduling Policy
B. Dispatching
C. Customer Entitlements
D. Scheduling
E. Knowledge Base
Answer: A,B,E
QUESTION NO: 2
Universal Containers' (UC) product named "Widget 1" should always receive phone support when an issue is logged against the product. A UC customer calls regarding an issue on "Widget 1" at their location. What should be implemented to ensure the customer's case automatically receives remote technical support?
A. Create a Visualforce Page on the Case.
B. Create a Milestone on the Product.
C. Create a Workflow Rule on the Case.
D. Create an Entitlement Template on the Product.
Answer: B
QUESTION NO: 3
Universal Containers provides 24/7 service support to its customers. However, their Field
Service Technicians have specified working hours. Which two items should the Consultant create?
Choose 2 answers.
A. Create operating hours for the Service Territory.
B. Create operating hours for the Service Resource.
C. Create operating hours for the Optimization Engine.
D. Create operating hours for the Service Appointment.
Answer: A,B
QUESTION NO: 4
Universal Containers has a large filed service team with complex logistics process. Some of the field service data and pricing is managed in applications outside of Salesforce. The Consultant recommended bringing some data into Salesforce to streamline reporting for Field Service Managers.
What report would be improved by integrating financial data from an outside system?
A. Average time to repair: The average time required to repair or install as asset.
B. First time fix rate: The percentage of on-site service requests resolved on the first visit.
C. Service Technician utilization: Technician wrench time per month divided by the number of work hours in a given month.
D. Truck roll cost per customer: The need to dispatch a Service Technician to go on-site to repair or install an asset or respond to a service call.
Answer: C
QUESTION NO: 5
Universal Containers would like to engage Contractors and Customers directly in their Field
Service Solution.
Which three options will provide read, write and edit access to Works Order objects? Choose 3 answers
A. Customer Communities Plus
B. Partner Communities
C. Chatter Customer Groups
D. Customer Communities
E. Chatter Files Connect
Answer: A,B,D
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Updated: May 28, 2022