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Field Service Lightning program Field-Service-Lightning-Consultant ”這是來自安西教練的一句大家都熟知的名言。
Field Service Lightning program Field-Service-Lightning-Consultant認證考試 - Salesforce Certified Field Service Lightning Consultant 相信你對我們的產品會很滿意的。 這個考試的認證資格可以證明你擁有很高的技能。但是，和考試的重要性一樣，這個考試也是非常難的。
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Field-Service-Lightning-Consultant PDF DEMO:
QUESTION NO: 1
Universal Containers would like to enforce a 48-hour SLA to ensure that Technicians perform certain follow-up activities after they leave a customer site. The starting point of the SLA is when the
Work Order Status is set to "Technician Wrap Up." The Technician is required to provide confirmation that wrap up is completed. Which three configurations should a Consultant implement to ensure this can be achieved? Choose
QUESTION NO: 2
answers
A. Create custom fields to capture that the Wrap UP Activities have been completed.
B. Create a Workflow to close the Milestone when the Wrap Up is complete.
C. Create an Entitlement Process which has entry criteria for Status = Technician Wrap Up.
D. Create a Milestone which has entry criteria for Status = Technician Wrap Up.
E. Create a Process Builder to close the Milestone when the Wrap Up is complete.
Answer: A,B,D
3. Universal Containers wants to equip their field technicians with access to helpful information when they are in the field. What solution should a Consultant recommend to satisfy this requirement?
A. Knowledge Base on Cases.
B. Knowledge Base on Work Orders.
C. Attachments on Cases.
D. Custom Links on Work Orders.
Answer: B
QUESTION NO: 3
Universal Containers' Customers typically like to be served by the same Technician that completed the initial installation. How should a Consultant implement this rule?
A. Add all other Resources as Excluded Resources.
B. Add the Resource as a Required Resource.
C. Add the Resource as a Preferred Resource.
D. Add the Account as one of the Resource Skills.
Answer: C
QUESTION NO: 4
Universal Containers would like to engage Contractors and Customers directly in their Field
Service Solution.
Which three options will provide read, write and edit access to Works Order objects? Choose 3 answers
A. Customer Communities Plus
B. Partner Communities
C. Chatter Customer Groups
D. Customer Communities
E. Chatter Files Connect
Answer: A,B,D
QUESTION NO: 5
Universal Containers has a large filed service team with complex logistics process. Some of the field service data and pricing is managed in applications outside of Salesforce. The Consultant recommended bringing some data into Salesforce to streamline reporting for Field Service Managers.
What report would be improved by integrating financial data from an outside system?
A. Average time to repair: The average time required to repair or install as asset.
B. First time fix rate: The percentage of on-site service requests resolved on the first visit.
C. Service Technician utilization: Technician wrench time per month divided by the number of work hours in a given month.
D. Truck roll cost per customer: The need to dispatch a Service Technician to go on-site to repair or install an asset or respond to a service call.
Answer: C
CWNP CWISA-103 - 我們都知道，在互聯網普及的時代，需要什麼資訊那是非常簡單的事情，不過缺乏的是品質及適用性的問題。 但是通過最新的Salesforce Amazon AIF-C01認證考試并不簡單，並不是僅僅依靠與Amazon AIF-C01考試相關的書籍就可以辦到的。 Huawei H13-921_V1.5 - 在真實的生命裏，每樁偉業都有信心開始，並由信心跨出第一步。 Huawei H13-961_V2.0 - 使用Goldmile-Infobiz你可以很快獲得你想要的證書。 你參加過哪一個考試呢？比如Google Associate-Cloud-Engineer等很多種考試。
Updated: May 28, 2022