With our MB-230 Cost practice quiz, you will find that the preparation process is not only relaxed and joyful, but also greatly improves the probability of passing the MB-230 Cost exam. And our pass rate of the MB-230 Cost training materials is high as 98% to 100%. You are bound to pass the exam if you buy our MB-230 Cost learning guide. Goldmile-Infobiz provide training resource that include simulation test software, simulation test, practice questions and answers about Microsoft certification MB-230 Cost exam. We can provide the best and latest practice questions and answers of Microsoft certification MB-230 Cost exam to meet your need. And our PDF version of the MB-230 Cost training guide can be carried with you for it takes on place.
Microsoft Dynamics 365 MB-230 Goldmile-Infobiz is worthful to choose.
Microsoft Dynamics 365 MB-230 Cost - Microsoft Dynamics 365 Customer Service Functional Consultant As long as you pass the exam, you will take a step closer to your goal. About the MB-230 Test Collection Pdf exam certification, reliability can not be ignored. MB-230 Test Collection Pdf exam training materials of Goldmile-Infobiz are specially designed.
We can make sure that it will be very easy for you to pass your exam and get the related certification in the shortest time that beyond your imagination. As is known to us, there are best sale and after-sale service of the MB-230 Cost study materials all over the world in our company. Our company has employed a lot of excellent experts and professors in the field in the past years, in order to design the best and most suitable MB-230 Cost study materials for all customers.
Microsoft MB-230 Cost - Goldmile-Infobiz allows you to have a bright future.
If you are determined to enter into Microsoft company or some companies who are the product agents of Microsoft, a good certification will help you obtain more jobs and high positions. Goldmile-Infobiz release high passing-rate MB-230 Cost exam simulations to help you obtain certification in a short time. If you obtain a certification you will get a higher job or satisfying benefits with our MB-230 Cost exam simulations. Every day there is someone choosing our exam materials. If this is what you want, why are you still hesitating?
To pass the Microsoft MB-230 Cost exam is a dream who are engaged in IT industry. If you want to change the dream into reality, you only need to choose the professional training.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 2
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 3
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 4
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 5
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
Many candidates can also certify for our Cisco 300-415 study materials. It has the best training materials, which is Goldmile-Infobiz;s Microsoft Microsoft SC-900 exam training materials. Your Workday Workday-Pro-Compensation test questions will melt in your hands if you know the logic behind the concepts. Google Generative-AI-Leader - It can give each candidate to provide high-quality services, including pre-sales service and after-sales service. On the other hand, using free trial downloading before purchasing, I can promise that you will have a good command of the function of our Cisco 300-610 training prep.
Updated: May 28, 2022