So they can help you save time and cut down additional time to focus on the MB-230 Ppt practice exam review only. And higher chance of desirable salary and managers’ recognition, as well as promotion will not be just dreams. Choosing from a wide assortment of practice materials, rather than aiming solely to make a profit from our MB-230 Ppt latest material, we are determined to offer help. Maybe you have heard that the important MB-230 Ppt exam will take more time or training fee, because you haven't use our MB-230 Ppt exam software provided by our Goldmile-Infobiz. The complex collection and analysis of MB-230 Ppt exam materials have been finished by our professional team for you. Our MB-230 Ppt study dumps are suitable for you whichever level you are in right now.
Microsoft Dynamics 365 MB-230 The customer is God.
Try the Microsoft MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Ppt free demo and assess the validity of our MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Ppt practice torrent. Our MB-230 Exam Vce certification materials really deserve your choice. Contact us quickly.
It is the best choice to accelerate your career by getting qualified by MB-230 Ppt certification. Goldmile-Infobiz provides the most updated and accurate MB-230 Ppt study pdf for clearing your actual test. The quality of MB-230 Ppt practice training torrent is checked by our professional experts.
Microsoft MB-230 Ppt - It is your right time to make your mark.
It is no longer an accident for you to pass MB-230 Ppt exam after you have use our MB-230 Ppt exam software. You will have thorough training and exercises from our huge question dumps, and master every question from the detailed answer analysis. The exam software with such guarantees will clear your worries about MB-230 Ppt exam.
Besides, without prolonged reparation you can pass the MB-230 Ppt exam within a week long. Everyone's life course is irrevocable, so missing the opportunity of this time will be a pity.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 2
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 3
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 4
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
QUESTION NO: 5
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
We are not satisfied with that we have helped more candidates pass Workday Workday-Pro-HCM-Reporting exam, because we know that the IT industry competition is intense, we must constantly improve our dumps so that we cannot be eliminated. They always treat customers with courtesy and respect to satisfy your need on our BCS PC-BA-FBA-20 exam dumps. SAP C-S4CPB-2508 - You just need to spend 20-30 hours for study and preparation, then confident to attend the actual test. Salesforce ADM-201 - Our software is equipped with many new functions, such as timed and simulated test functions. Google Associate-Cloud-Engineer - The contents of Microsoft study dumps are edited by our experts who have rich experience, and easy for all of you to understand.
Updated: May 28, 2022