In addition, if you decide to buy MB-230 Valid exam materials from our company, we can make sure that your benefits will far exceed the costs of you. The rate of return will be very obvious for you. We sincerely reassure all people on the MB-230 Valid test question from our company and enjoy the benefits that our study materials bring. Even if the syllabus is changing every year, the MB-230 Valid quiz guide’s experts still have the ability to master propositional trends. Believe that such a high hit rate can better help users in the review process to build confidence, and finally help users through the qualification examination to obtain a certificate. In fact, our MB-230 Valid exam questions have helped tens of thousands of our customers successfully achieve their certification.
Microsoft Dynamics 365 MB-230 Fate is not an opportunity but a choice.
Our MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Valid certification guide also use the latest science and technology to meet the new requirements of authoritative research material network learning. In order to ensure the security of client information, our company hired many experts to design a secure procurement process for our Latest MB-230 Exam Tips test prep. If you decide to purchase our Latest MB-230 Exam Tips quiz guide, you can download the app of our products with no worry.
If you want to spend the least time to achieve your goals, MB-230 Valid learning materials are definitely your best choice. You can really try it we will never let you down! Under the leadership of a professional team, we have created the most efficient learning MB-230 Valid training guide for our users.
Microsoft MB-230 Valid - As you know, life is like the sea.
As you can see on our website, there are versions of the PDF, Software and APP online. PDF version of our MB-230 Valid study materials- it is legible to read and remember, and support customers’ printing request. Software version of our MB-230 Valid exam questions-It support simulation test system and times of setup has no restriction. Remember this version support Windows system users only. App online version of MB-230 Valid practice engine -Be suitable to all kinds of equipment or digital devices.
Our effort in building the content of our MB-230 Valid learning questions lead to the development of learning guide and strengthen their perfection. Our MB-230 Valid practice braindumps beckon exam candidates around the world with our attractive characters.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 2
You are implementing Dynamics 365 for Customer Service.
You need to set up available working hours to help desk representatives who have varying schedules.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 3
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 4
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 5
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
Up to now, we have more than tens of thousands of customers around the world supporting our Microsoft PL-400 training prep. The high quality product like our Snowflake GES-C01 study quiz has no need to advertise everywhere, and exerts influential effects which are obvious and everlasting during your preparation. All contents of WGU Web-Development-Applications practice quiz contain what need to be mastered. You will find the exam is a piece of cake with the help of our CertNexus AIP-210 study materials. We have free demo of our SAP C-BCWME-2504 exam questions offering the latest catalogue and brief contents for your information on the website, if you do not have thorough understanding of our SAP C-BCWME-2504 study materials.
Updated: May 28, 2022