With our MB-230 Exam Dumps learning questions, you can enjoy a lot of advantages over the other exam providers’. The most attraction aspect is that our high pass rate as 98% to 100%. I believe every candidate wants to buy MB-230 Exam Dumps exam materials that with a high pass rate, because the data show at least two parts of the MB-230 Exam Dumps exam guide, the quality and the validity. If you are concerned that your study time cannot be guaranteed, then our MB-230 Exam Dumps learning guide is your best choice because it allows you to learn from time to time and make full use of all the time available for learning. Our online version of MB-230 Exam Dumps learning guide does not restrict the use of the device. The clients can use the practice software to test if they have mastered the MB-230 Exam Dumps test guide and use the function of stimulating the test to improve their performances in the real test.
Microsoft Dynamics 365 MB-230 The free demo has three versions.
With our MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Exam Dumps learning braindumps, you can not only get the certification but also learn a lot of the professional knowledge. Where is a will, there is a way. And our MB-230 Latest Study Questions Book exam questions are the exact way which can help you pass the exam and get the certification with ease.
Prior to your decision on which MB-230 Exam Dumps exam questions to buy, please inform us of your email address on the MB-230 Exam Dumps study guide so that we can make sure that you can have a try on the free demos of our MB-230 Exam Dumps practice materials. We hope that the MB-230 Exam Dumps learning braindumps you purchased are the best for you. And you can free download all of the three versions to have a fully understanding and feeling.
Microsoft MB-230 Exam Dumps - You have the right to own a bright future.
Everyone wants to succeed. As a worker in IT industry, you know how important the MB-230 Exam Dumps exam certification is for your career success. There are more and more people to participate in MB-230 Exam Dumps certification exam, and how to win in the increasingly competitive situation? To chose the right hand is the key. Our Goldmile-Infobiz team has studies the MB-230 Exam Dumps certification exam for years so that we have in-depth knowledge of the test. We believe that you must be succeed in the exam with the help of MB-230 Exam Dumps test software provided by our Goldmile-Infobiz.
Such a Goldmile-Infobiz that help you gain such a valuable certificate with less time and less money is very cost-effective for you. Having Microsoft certification MB-230 Exam Dumps exam certificate is equivalent to your life with a new milestone and the work will be greatly improved.
MB-230 PDF DEMO:
QUESTION NO: 1
You are implementing Dynamics 365 for Customer Service.
You need to set up available working hours to help desk representatives who have varying schedules.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 2
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 3
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 4
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 5
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
You can instantly download the Microsoft HP HPE2-W12 practice dumps and concentrate on your study immediately. Fortinet NSE7_SOC_AR-7.6 - In the such a brilliant era of IT industry in the 21st century competition is very fierce. The Workday Workday-Pro-Talent-and-Performance vce torrent will be the best and valuable study tool for your preparation. Huawei H25-531_V1.0 - Goldmile-Infobiz is website that can take you access to the road of success. If you would like to receive Adobe AD0-E136 dumps torrent fast, we can satisfy you too.
Updated: May 28, 2022