Our MB-230 Pdf Guide test material can help you focus and learn effectively. You don't have to worry about not having a dedicated time to learn every day. You can learn our MB-230 Pdf Guide exam torrent in a piecemeal time, and you don't have to worry about the tedious and cumbersome learning content. Not only do we offer free demo services before purchase, we also provide three learning modes for users. Even if the user fails in the Microsoft Dynamics 365 Customer Service Functional Consultant exam dumps, users can also get a full refund of our MB-230 Pdf Guide quiz guide so that the user has no worries. After you know about our MB-230 Pdf Guide actual questions, you can decide to buy it or not.
Microsoft Dynamics 365 MB-230 The pass rate is the test of a material.
Microsoft Dynamics 365 MB-230 Pdf Guide - Microsoft Dynamics 365 Customer Service Functional Consultant At last, you will not regret your choice. when you buy our Latest Free MB-230 Study Guide simulating exam, our website will use professional technology to encrypt the privacy of every user to prevent hackers from stealing. We believe that business can last only if we fully consider it for our customers, so we will never do anything that will damage our reputation.
Goldmile-Infobiz's providing training material is very close to the content of the formal examination. Through our short-term special training You can quickly grasp IT professional knowledge, and then have a good preparation for your exam. We promise that we will do our best to help you pass the Microsoft certification MB-230 Pdf Guide exam.
Microsoft MB-230 Pdf Guide - As old saying goes, knowledge is wealth.
The community has a lot of talent, people constantly improve their own knowledge to reach a higher level. But the country's demand for high-end IT staff is still expanding, internationally as well. So many people want to pass Microsoft MB-230 Pdf Guide certification exam. But it is not easy to pass the exam. However, in fact, as long as you choose a good training materials to pass the exam is not impossible. We Goldmile-Infobiz Microsoft MB-230 Pdf Guide exam training materials in full possession of the ability to help you through the certification. Goldmile-Infobiz website training materials are proved by many candidates, and has been far ahead in the international arena. If you want to through Microsoft MB-230 Pdf Guide certification exam, add the Goldmile-Infobiz Microsoft MB-230 Pdf Guide exam training to Shopping Cart quickly!
Our Goldmile-Infobiz will be your best selection and guarantee to pass Microsoft MB-230 Pdf Guide exam certification. Your choose of our Goldmile-Infobiz is equal to choose success.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 2
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 3
You are implementing Dynamics 365 for Customer Service.
You need to set up available working hours to help desk representatives who have varying schedules.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 4
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 5
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
Google Generative-AI-Leader - We can help you to achieve your goals. PMI CAPM - Goldmile-Infobiz can not only achieve your dreams, but also provide you one year of free updates and after-sales service. Cisco 300-620 - But to succeed you can have a shortcut, as long as you make the right choice. Microsoft AI-102 - Perhaps you would spend less time and effort than the people who grasp fairly comprehensive expertise. ServiceNow CAD - Our training materials, including questions and answers, the pass rate can reach 100%.
Updated: May 28, 2022