Do you wonder why so many peers can successfully pass MB-230 Valid Test Sims exam? Are also you eager to obtain MB-230 Valid Test Sims exam certification? Now I tell you that the key that they successfully pass the exam is owing to using our MB-230 Valid Test Sims exam software provided by our Goldmile-Infobiz. Our MB-230 Valid Test Sims exam software offers comprehensive and diverse questions, professional answer analysis and one-year free update service after successful payment; with the help of our MB-230 Valid Test Sims exam software, you can improve your study ability to obtain MB-230 Valid Test Sims exam certification. There are MB-230 Valid Test Sims free demo in our exam page for your reference and one-year free update are waiting for you. Valid MB-230 Valid Test Sims real dumps will the guarantee of your success and make you more confident in your career. The normal model test and understandable answer analysis will make you secretly master the exam skills to pass MB-230 Valid Test Sims exam.
Microsoft Dynamics 365 MB-230 We get first-hand information; 2.
We have a lasting and sustainable cooperation with customers who are willing to purchase our MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Valid Test Sims actual exam. As we sell electronic files, there is no need to ship. After payment you can receive Reliable Practice MB-230 Exam Online exam review questions you purchase soon so that you can study before.
We have testified more and more candidates’ triumph with our MB-230 Valid Test Sims practice materials. We believe you will be one of the winners like them. With the high pass rate as 98% to 100%, we can proudly claim that we are unmatched in the market for our accurate and latest MB-230 Valid Test Sims exam dumps.
Microsoft MB-230 Valid Test Sims - You can browser our official websites.
During nearly ten years, our MB-230 Valid Test Sims exam questions have met with warm reception and quick sale in the international market. Our MB-230 Valid Test Sims study materials are not only as reasonable priced as other makers, but also they are distinctly superior in the many respects. With tens of thousands of our loyal customers supporting us all the way, we believe we will do a better job in this career. More and more candidates will be benefited from our excellent MB-230 Valid Test Sims training guide!
Our MB-230 Valid Test Sims training prep was produced by many experts, and the content was very rich. At the same time, the experts constantly updated the contents of the MB-230 Valid Test Sims study materials according to the changes in the society.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
QUESTION NO: 2
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 3
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 4
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 5
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
That is the reason why I want to recommend our HP HPE7-A03 prep guide to you, because we believe this is what you have been looking for. As long as you download our Real Estate Licensing Virginia-Real-Estate-Salesperson practice engine, you will be surprised to find that Real Estate Licensing Virginia-Real-Estate-Salesperson learning guide is well designed in every detail no matter the content or the displays. Huawei H19-485_V1.0 - You may try it! The service tenet of our company and all the staff work mission is: through constant innovation and providing the best quality service, make the CIPS L4M4 question guide become the best customers electronic test study materials. If you buy our Linux Foundation CGOA test prep you will pass the exam easily and successfully，and you will realize you dream to find an ideal job and earn a high income.
Updated: May 28, 2022