Just have a try and you will love our MB-230 Valid Test Camp Questions exam questions. If we want to survive in this competitive world, we need a comprehensive development plan to adapt to the requirement of modern enterprises. We sincerely recommend our MB-230 Valid Test Camp Questions preparation exam for our years’ dedication and quality assurance will give you a helping hand on the MB-230 Valid Test Camp Questions exam. Then, do you have obtained Microsoft MB-230 Valid Test Camp Questions certificate which is very popular? How much do you know about MB-230 Valid Test Camp Questions test? If you want to pass MB-230 Valid Test Camp Questions exam without enough exam related knowledge, how should you do? But don't you worry: Goldmile-Infobiz will give assistance to you. People from all walks of life all work hard for the future. So you don't have to worry about the operational complexity.
Microsoft Dynamics 365 MB-230 Just buy it and you will love it!
Microsoft Dynamics 365 MB-230 Valid Test Camp Questions - Microsoft Dynamics 365 Customer Service Functional Consultant Office workers and mothers are very busy at work and home; students may have studies or other things. If you are satisfied with our MB-230 Valid Free Study Questions training guide, come to choose and purchase. If you buy the Software or the APP online version of our MB-230 Valid Free Study Questions study materials, you will find that the timer can aid you control the time.
Hence MB-230 Valid Test Camp Questions dumps are a special feast for all the exam takers and sure to bring them not only MB-230 Valid Test Camp Questions exam success but also maximum score. Goldmile-Infobiz's braindumps provide you the gist of the entire syllabus in a specific set of questions and answers. These study questions are most likely to appear in the actual MB-230 Valid Test Camp Questions exam.
Our Microsoft MB-230 Valid Test Camp Questions practice quiz is unique in the market.
Our reliable MB-230 Valid Test Camp Questions question dumps are developed by our experts who have rich experience in the fields. Constant updating of the MB-230 Valid Test Camp Questions prep guide keeps the high accuracy of exam questions thus will help you get use the MB-230 Valid Test Camp Questions exam quickly. During the exam, you would be familiar with the questions, which you have practiced in our MB-230 Valid Test Camp Questions question dumps. That’s the reason why most of our customers always pass exam easily.
And our website has already became a famous brand in the market because of our reliable MB-230 Valid Test Camp Questions exam questions. Different from all other bad quality practice materials that cheat you into spending much money on them, our MB-230 Valid Test Camp Questions exam materials are the accumulation of professional knowledge worthy practicing and remembering.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
QUESTION NO: 2
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 3
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 4
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 5
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
We will provide high quality assurance of Medical Professional CHFM exam questions for our customers with dedication to ensure that we can develop a friendly and sustainable relationship. Fortinet NSE5_FSW_AD-7.6 - For more textual content about practicing exam questions, you can download our products with reasonable prices and get your practice begin within 5 minutes. We put high emphasis on the protection of our customers’ personal data and fight against criminal actson our Microsoft AZ-140 exam questions. Network Appliance NS0-076 - And you can free donwload the demos to have a look. Knowledge is defined as intangible asset that can offer valuable reward in future, so never give up on it and our Adobe AD0-E409 exam preparation can offer enough knowledge to cope with the exam effectively.
Updated: May 28, 2022