First of all, we have the best and most first-class operating system, in addition, we also solemnly assure users that users can receive the information from the CRT-261 Dumps certification guide within 5-10 minutes after their payment. Second, once we have written the latest version of the CRT-261 Dumpscertification guide, our products will send them the latest version of the CRT-261 Dumps test practice question free of charge for one year after the user buys the product. Last but not least, our perfect customer service staff will provide users with the highest quality and satisfaction in the hours. We guarantee that you can enjoy the premier certificate learning experience under our help with our CRT-261 Dumps prep guide since we put a high value on the sustainable relationship with our customers. First of all we have fast delivery after your payment in 5-10 minutes, and we will transfer CRT-261 Dumps guide torrent to you online, which mean that you are able to study as soon as possible to avoid a waste of time. Choose the CRT-261 Dumps test guide absolutely excellent quality and reasonable price, because the more times the user buys the CRT-261 Dumps test guide, the more discounts he gets.
Salesforce Service Cloud Consultant CRT-261 So there is no matter of course.
Salesforce Service Cloud Consultant CRT-261 Dumps - Certification Preparation for Service Cloud Consultant Come on! In traditional views, Reliable Exam CRT-261 Study Guide practice materials need you to spare a large amount of time on them to accumulate the useful knowledge may appearing in the real exam. However, our Reliable Exam CRT-261 Study Guide learning questions are not doing that way.
Combined with your specific situation and the characteristics of our CRT-261 Dumps exam questions, our professional services will recommend the most suitable version of CRT-261 Dumps study materials for you. We introduce a free trial version of the CRT-261 Dumps learning guide because we want users to see our sincerity. CRT-261 Dumps exam prep sincerely hopes that you can achieve your goals and realize your dreams.
Salesforce CRT-261 Dumps - So our system is great.
Your eligibility of getting a high standard of career situation will be improved if you can pass the exam, and our CRT-261 Dumps study guide are your most reliable ways to get it. You can feel assertive about your exam with our 100 guaranteed professional CRT-261 Dumps practice engine for you can see the comments on the websites, our high-quality of our CRT-261 Dumps learning materials are proved to be the most effective exam tool among the candidates.
If you buy and use the CRT-261 Dumps study materials from our company, you can complete the practice tests in a timed environment, receive grades and review test answers via video tutorials. You just need to download the software version of our CRT-261 Dumps study materials after you buy our study materials.
CRT-261 PDF DEMO:
QUESTION NO: 1
Which technology will allow a client to enable ideas on a public website? There are two correct answers.
A. Force.com Web Services API
B. Force.com Sites
C. Customer portalPartner portal
D. Self-service portal
E. Partner portal
Answer: A,B
QUESTION NO: 2
A Contact Center Manager is implementing a new customer care program and wants to specifically measure customer loyalty.
Which three measures satisfy this requirement? Choose 3 answers
A. Net promoter Score
B. Customer Purchase History
C. Customer Support Requests
D. Service Level Agreement
E. customer satisfaction Survey
Answer: A,B,E
QUESTION NO: 3
Universal Containers is trying to reduce the amount of time support agents spend creating cases. The new method for case creation must allow for 4000-5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the Consultant suggest?
A. On-Demand Email-to-Case
B. Web-to-Case forms
C. Standard Email-to-Case
D. Omni-Channel routing
Answer: C
QUESTION NO: 4
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Use Lightning Connect to connect and access data in real-time from the billing system.
B. Create a custom tab of type URL that displays a search page from the billing system.
C. Import payment data into Salesforce and add to the contact page layout as a related list.
D. Create a Visualforce page that retrieves payment information via a Web Service call-out.
Answer: B,D
QUESTION NO: 5
What are two basic concepts of Knowledge-Centered Support (KCS)? Choose 2 answers
A. Creating content as a result of solving issues
B. Evolving content-based product lifecycles
C. Rewarding learning, collaboration, sharing and improving.
D. Developing a knowledge base on the experience of an individual
Answer: A,C
And our SAP C-ABAPD-2507 test guide benefit exam candidates by improving their ability of coping the exam in two ways, first one is their basic knowledge of it. Databricks Associate-Developer-Apache-Spark-3.5 - You must have no idea to choose which one. Last but not the least, they help our company develop brand image as well as help a great deal of exam candidates pass the exam with passing rate over 98 percent of our Huawei H13-961_V2.0 real exam materials. HITRUST CCSFP - We believe that you must have paid more attention to the pass rate of the Certification Preparation for Service Cloud Consultant exam questions. ServiceNow CAD - Of course, if you fail to pass the exam, we will give you a 100% full refund.
Updated: May 28, 2022