You can see our CRT-261 Detail Explanation exam materials have three version, including PDf version, APP version and soft version, the PDf version support printing. You can free download part of CRT-261 Detail Explanation simulation test questions and answers of CRT-261 Detail Explanation exam dumps and print it, using it when your eyes are tired. It is more convenient for you to look and read while protect our eye. Then our PC version of our CRT-261 Detail Explanation exam questions can fully meet their needs only if their computers are equipped with windows system. As we face with phones and computers everyday, these two versions are really good. Then join our preparation kit.
Salesforce Service Cloud Consultant CRT-261 Quickly, the scores will display on the screen.
Salesforce Service Cloud Consultant CRT-261 Detail Explanation - Certification Preparation for Service Cloud Consultant Good opportunities are always for those who prepare themselves well. For instance, you can begin your practice of the Reliable CRT-261 Exam Vce study materials when you are waiting for a bus or you are in subway with the PDF version. When you are at home, you can use the windows software and the online test engine of the Reliable CRT-261 Exam Vce study materials.
Goldmile-Infobiz is an excellent IT certification examination information website. In Goldmile-Infobiz you can find exam tips and materials about Salesforce certification CRT-261 Detail Explanation exam. You can also free download part of examination questions and answers about Salesforce CRT-261 Detail Explanation in Goldmile-Infobiz.
Salesforce CRT-261 Detail Explanation - Of course, you can also face the exam with ease.
Some sites provide Salesforce CRT-261 Detail Explanation exam study materials on the Internet , but they do not have any reliable guarantee. Let me be clear here a core value problem of Goldmile-Infobiz. All Salesforce exams are very important. In this era of rapid development of information technology, Goldmile-Infobiz just questions provided by one of them. Why do most people choose Goldmile-Infobiz? This is because the exam information provided by Goldmile-Infobiz will certainly be able to help you pass the exam. Why? Because it provides the most up-to-date information, which is the majority of candidates proved by practice.
You can use Goldmile-Infobiz's Salesforce CRT-261 Detail Explanation exam training materials. The training materials of Goldmile-Infobiz are the product that through the test of practice.
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers has determined that case list views are slow to load because of the large number of cases in the system.
Which two actions will improve the performance of the list views? Choose 2 answers
A. Reduce the number of fields displayed
B. Restrict visibility of the views
C. Filter the views by case owner
D. Remove filter criteria from the views
Answer: A,C
QUESTION NO: 2
Universal Containers' support management team has noticed an increase in wait times over the last several months when customers call in for support. Which two recommendations should a
Consultant suggest to help decrease customer wait times? Choose 2 answers
A. Set up analytical snapshots to capture key case information and create historical trending reports.
B. Set up a Salesforce Customer Community that will allow customers to create cases online.
C. Create a case escalation rules to route high-priority cases directly to supervisors for resolution.
D. Create reports to analyze call data in order to understand peak times and ensure adequate staffing.
Answer: B,D
QUESTION NO: 3
A company would like to implement a solution that would hold service reps accountable to customer Service Level Agreements.
Which two steps should be completed to meet this request? Choose 2 answers
A. Create an Entitlement Process.
B. Configure Service Contracts.
C. Set up Milestones.
D. Enable Work Orders.
Answer: A,C
QUESTION NO: 4
Universal Containers' support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below:
* Support attachments up to 30 MB per inquiry
* Over 10,000 inquiries per day
What solution should a consultant recommend to meet these requirements?
A. Emall-to-Case
B. Customer Chatter groups
C. Web-to-Case
D. On-Demand Email-to-Case
Answer: A
QUESTION NO: 5
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B
Goldmile-Infobiz guarantee passing rate of 100%, you use your Salesforce Microsoft SC-900 exam to try our Salesforce Microsoft SC-900 training products, this is correct, we can guarantee your success. Oracle N16302GC10 - How to get to heaven? Shortcart is only one. Oracle 1Z0-1055-25 - When you choose our products, we also provide one year of free updates. Busying at work, you might have not too much time on preparing for Salesforce Salesforce-MuleSoft-Developer-I certification test. Amazon SCS-C02 - Select Goldmile-Infobiz is to choose success.
Updated: May 28, 2022