Do you wonder why so many peers can successfully pass CRT-261 Exam Demo exam? Are also you eager to obtain CRT-261 Exam Demo exam certification? Now I tell you that the key that they successfully pass the exam is owing to using our CRT-261 Exam Demo exam software provided by our Goldmile-Infobiz. Our CRT-261 Exam Demo exam software offers comprehensive and diverse questions, professional answer analysis and one-year free update service after successful payment; with the help of our CRT-261 Exam Demo exam software, you can improve your study ability to obtain CRT-261 Exam Demo exam certification. There are CRT-261 Exam Demo free demo in our exam page for your reference and one-year free update are waiting for you. Valid CRT-261 Exam Demo real dumps will the guarantee of your success and make you more confident in your career. The normal model test and understandable answer analysis will make you secretly master the exam skills to pass CRT-261 Exam Demo exam.
Salesforce Service Cloud Consultant CRT-261 We get first-hand information; 2.
At the same time, CRT-261 - Certification Preparation for Service Cloud Consultant Exam Demo preparation baindumps can keep pace with the digitized world by providing timely application. As we sell electronic files, there is no need to ship. After payment you can receive CRT-261 Latest Test Collection File exam review questions you purchase soon so that you can study before.
With the high pass rate as 98% to 100%, we can proudly claim that we are unmatched in the market for our accurate and latest CRT-261 Exam Demo exam dumps. You will never doubt about our strength on bringing you success and the according CRT-261 Exam Demo certification that you intent to get. We have testified more and more candidates’ triumph with our CRT-261 Exam Demo practice materials.
Salesforce CRT-261 Exam Demo - However, our company has achieved the goal.
Just the same as the free demo, we have provided three kinds of versions of our CRT-261 Exam Demo preparation exam, among which the PDF version is the most popular one. It is understandable that many people give their priority to use paper-based CRT-261 Exam Demo materials rather than learning on computers, and it is quite clear that the PDF version is convenient for our customers to read and print the contents in our CRT-261 Exam Demo study guide.
You can browser our official websites. We have designed a specific module to explain various common questions such as installation, passing rate and so on.
CRT-261 PDF DEMO:
QUESTION NO: 1
Which technology will allow a client to enable ideas on a public website? There are two correct answers.
A. Force.com Web Services API
B. Force.com Sites
C. Customer portalPartner portal
D. Self-service portal
E. Partner portal
Answer: A,B
QUESTION NO: 2
A Contact Center Manager is implementing a new customer care program and wants to specifically measure customer loyalty.
Which three measures satisfy this requirement? Choose 3 answers
A. Net promoter Score
B. Customer Purchase History
C. Customer Support Requests
D. Service Level Agreement
E. customer satisfaction Survey
Answer: A,B,E
QUESTION NO: 3
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Use Lightning Connect to connect and access data in real-time from the billing system.
B. Create a custom tab of type URL that displays a search page from the billing system.
C. Import payment data into Salesforce and add to the contact page layout as a related list.
D. Create a Visualforce page that retrieves payment information via a Web Service call-out.
Answer: B,D
QUESTION NO: 4
Universal Containers is trying to reduce the amount of time support agents spend creating cases. The new method for case creation must allow for 4000-5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the Consultant suggest?
A. On-Demand Email-to-Case
B. Web-to-Case forms
C. Standard Email-to-Case
D. Omni-Channel routing
Answer: C
QUESTION NO: 5
What are two basic concepts of Knowledge-Centered Support (KCS)? Choose 2 answers
A. Creating content as a result of solving issues
B. Evolving content-based product lifecycles
C. Rewarding learning, collaboration, sharing and improving.
D. Developing a knowledge base on the experience of an individual
Answer: A,C
Our Microsoft PL-200 study materials are not only as reasonable priced as other makers, but also they are distinctly superior in the many respects. The content of our IAPP CIPP-E learning guide is definitely the most abundant. HP HPE2-W12 - The last but not least we have professional groups providing guidance in terms of download and installment remotely. Our Huawei H19-338 study materials will really be your friend and give you the help you need most. Most of the experts have been studying in the professional field for many years and have accumulated much experience in our Pegasystems PEGACPCSD25V1 practice questions.
Updated: May 28, 2022