However, passing an CRT-261 Latest Braindumps exam is not easy, and a large number of people fail to pass it every year, as is the case with the CRT-261 Latest Braindumps exam. But if you choose to buy our CRT-261 Latest Braindumps study materials, you will pass the exam easily. In the 21st century, all kinds of examinations are filled with the life of every student or worker. Once you have questions about our CRT-261 Latest Braindumps latest exam guide, you can directly contact with them through email. We are 7*24*365 online service. With our CRT-261 Latest Braindumps learning questions, you can enjoy a lot of advantages over the other exam providers’.
CRT-261 Latest Braindumps study engine is so amazing.
Salesforce Service Cloud Consultant CRT-261 Latest Braindumps - Certification Preparation for Service Cloud Consultant A lot of candidates who choose to use the Goldmile-Infobiz's product have passed IT certification exams for only one time. Goldmile-Infobiz is a wonderful study platform that contains our hearty wish for you to pass the exam by our Exam CRT-261 Torrent exam materials. So our responsible behaviors are our instinct aim and tenet.
Goldmile-Infobiz is a website for Salesforce certification CRT-261 Latest Braindumps exam to provide a short-term effective training. Salesforce CRT-261 Latest Braindumps is a certification exam which is able to change your life. IT professionals who gain Salesforce CRT-261 Latest Braindumps authentication certificate must have a higher salary than the ones who do not have the certificate and their position rising space is also very big, who will have a widely career development prospects in the IT industry in.
Salesforce CRT-261 Latest Braindumps - Hesitation will not generate good results.
Success is has method. You can be successful as long as you make the right choices. Goldmile-Infobiz's Salesforce CRT-261 Latest Braindumps exam training materials are tailored specifically for IT professionals. It can help you pass the exam successfully. If you're still catching your expertise to prepare for the exam, then you chose the wrong method. This is not only time-consuming and laborious, but also is likely to fail. But the remedy is not too late, go to buy Goldmile-Infobiz's Salesforce CRT-261 Latest Braindumps exam training materials quickly. With it, you will get a different life. Remember, the fate is in your own hands.
Continuous improvement is a good thing. If you keep making progress and transcending yourself, you will harvest happiness and growth.
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers has determined that case list views are slow to load because of the large number of cases in the system.
Which two actions will improve the performance of the list views? Choose 2 answers
A. Reduce the number of fields displayed
B. Restrict visibility of the views
C. Filter the views by case owner
D. Remove filter criteria from the views
Answer: A,C
QUESTION NO: 2
Universal Containers' support management team has noticed an increase in wait times over the last several months when customers call in for support. Which two recommendations should a
Consultant suggest to help decrease customer wait times? Choose 2 answers
A. Set up analytical snapshots to capture key case information and create historical trending reports.
B. Set up a Salesforce Customer Community that will allow customers to create cases online.
C. Create a case escalation rules to route high-priority cases directly to supervisors for resolution.
D. Create reports to analyze call data in order to understand peak times and ensure adequate staffing.
Answer: B,D
QUESTION NO: 3
Universal Containers' support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below:
* Support attachments up to 30 MB per inquiry
* Over 10,000 inquiries per day
What solution should a consultant recommend to meet these requirements?
A. Emall-to-Case
B. Customer Chatter groups
C. Web-to-Case
D. On-Demand Email-to-Case
Answer: A
QUESTION NO: 4
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B
QUESTION NO: 5
Due to a recent product recall, Universal Containers has experienced a 50% increase in daily calls to the Contact Center. The Contact Center has increased support to 24x7 with agents working
12-hour shifts. The VP of Service is concerned about the ability to sustain the increased hours and added cost to support the higher call volume.
Which recommendation should the Consultant make in anticipation of higher call volume?
A. Set up telephony integration using a CTI adapter for quicker agent access when customers call in, reducing average handle time.
B. Set up IVR with an automated response for customers affected by the recall to defect calls.
C. Set up a customer survey for customers calling in to identify the severity and impact of the recall.
D. Set up a private Knowledge Base to provide FAQs to customers affected by the recall to defect call.
Answer: B
Adobe AD0-E137 - With this certification you will not be eliminated, and you will be a raise. Our Cohesity COH-285 study materials are written by experienced experts in the industry, so we can guarantee its quality and efficiency. ARDMS SPI - So, it can save much time for us. Through the practice of our Microsoft SC-100 exam questions, you can grasp the intention of the examination organization accurately. Huawei H14-711_V1.0 - After you use our dumps, you will believe what I am saying.
Updated: May 28, 2022