Our Goldmile-Infobiz is a website that can provide you with a shortcut to pass Salesforce certification Service-Cloud-Consultant Free exam. Goldmile-Infobiz have a training tools of Salesforce certification Service-Cloud-Consultant Free exam which can ensure you pass Salesforce certification Service-Cloud-Consultant Free exam and gain certificate, but also can help you save a lot of time. Such a Goldmile-Infobiz that help you gain such a valuable certificate with less time and less money is very cost-effective for you. As a prestigious platform offering practice material for all the IT candidates, Goldmile-Infobiz experts try their best to research the best valid and useful Salesforce Service-Cloud-Consultant Free exam dumps to ensure you 100% pass. The contents of Service-Cloud-Consultant Free exam training material cover all the important points in the Service-Cloud-Consultant Free actual test, which can ensure the high hit rate. Naturally, Salesforce certification Service-Cloud-Consultant Free exam has become a very popular exam in the IT area.
Salesforce Service Cloud Consultant Service-Cloud-Consultant We sincerely hope that you can pass the exam.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Free - Salesforce Certified Service cloud consultant At first, it can be only used on PC. It can make you pass the Salesforce Service-Cloud-Consultant Valid Study Guide Ppt exam. Salesforce Service-Cloud-Consultant Valid Study Guide Ppt exam certification can help you to develop your career.
Our Service-Cloud-Consultant Free free dumps demo will provide you some basic information for the accuracy of our exam materials. All questions and answers in our Service-Cloud-Consultant Free real dumps are tested by our certified trainers with rich experience and one or two days is enough for you practicing valid Service-Cloud-Consultant Free exam pdf. Our Service-Cloud-Consultant Free dumps torrent contains everything you want to solve the challenge of real exam.
Salesforce Service-Cloud-Consultant Free - If you don't believe it, try our free demo.
In order to help you enjoy the best learning experience, our PDF Service-Cloud-Consultant Free practice engine supports you download on your computers and print on papers. You must be inspired by your interests and motivation. Once you print all the contents of our Service-Cloud-Consultant Free practice dumps on the paper, you will find what you need to study is not as difficult as you imagined before. Also, you can make notes on your papers to help you memorize and understand the difficult parts of the Service-Cloud-Consultant Free exam questions.
The dumps not only can be used to prepare for IT certification exam, also can be used as a tool to develop your skills. In addition, if you want to know more knowledge about your exam, Goldmile-Infobiz exam dumps can satisfy your demands.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 2
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
QUESTION NO: 3
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 4
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 5
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
But you are lucky, we can provide you with well-rounded services on Huawei H28-315_V1.0 practice braindumps to help you improve ability. As an enthusiasts in IT industry, are you preparing for the important Juniper JN0-253 exam? Why not let our Goldmile-Infobiz to help you? We provide not only the guarantee for you to pass Juniper JN0-253 exam, but also the relaxing procedure of Juniper JN0-253 exam preparation and the better after-sale service. Network Appliance NS0-005 - I dare to make a bet that you will not be exceptional. Apple DEP-2025 - Not every company can make such a promise of "no help, full refund" as our Goldmile-Infobiz. Microsoft MB-280 - Many candidates can’t successfully pass their real exams for the reason that they are too nervous to performance rightly as they do the practices.
Updated: May 28, 2022