You will embrace a better future if you choose our Service-Cloud-Consultant Pdf exam materials. In today's society, many people are busy every day and they think about changing their status of profession. They want to improve their competitiveness in the labor market, but they are worried that it is not easy to obtain the certification of Service-Cloud-Consultant Pdf. And what is more charming than our Service-Cloud-Consultant Pdf study guide with a passing rate as 98% to 100%? The answer is no. Our Service-Cloud-Consultant Pdf practice quiz is unique in the market. Our reliable Service-Cloud-Consultant Pdf question dumps are developed by our experts who have rich experience in the fields.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Then they will receive our mails in 5-10 minutes.
If you also want to get this certificate to increase your job opportunities, please take a few minutes to see our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Pdf training materials. Our New Testcollection Service-Cloud-Consultant learning prep will live up to your expectations. It will be your great loss to miss our New Testcollection Service-Cloud-Consultant practice engine.
We have brought in an experienced team of experts to develop our Service-Cloud-Consultant Pdf study materials, which are close to the exam syllabus. With the help of our Service-Cloud-Consultant Pdf practice guide, you don't have to search all kinds of data, because our products are enough to meet your needs. And our Service-Cloud-Consultant Pdf leanring guide can help you get all of the keypoints and information that you need to make sure that you will pass the exam.
Salesforce Service-Cloud-Consultant Pdf - The free demo has three versions.
The high quality and high efficiency of Service-Cloud-Consultant Pdf study guide make it stand out in the products of the same industry. Our Service-Cloud-Consultant Pdf exam materials have always been considered for the users. If you choose our products, you will become a better self. Service-Cloud-Consultant Pdf actual exam want to contribute to your brilliant future. With our Service-Cloud-Consultant Pdf learning braindumps, you can not only get the certification but also learn a lot of the professional knowledge.
Where is a will, there is a way. And our Service-Cloud-Consultant Pdf exam questions are the exact way which can help you pass the exam and get the certification with ease.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
QUESTION NO: 2
Universal Containers, a new Salesforce customer, needs its millions of consumers to have public access to Knowledge on its corporate website. The consumers also need the ability to login to create, update, and read historical cases.
Which product and license type would meet all of these requirements?
A. Force.com Sites and High-Volume Customer Portal
B. Force.com Sites with Knowledge and Email-to-Case
C. Visualforce and Self-Service Portal
D. Force.com Sites with Knowledge and Web-to-Case
Answer: A
QUESTION NO: 3
What metrics should a contact center manager consider to measure adoption of Salesforce
Knowledge?
(Choose 2)
A. Number of solutions created by agent
B. Number of articles created by agent
C. Number of articles attached to a case
D. Number of cases escalated by agent
Answer: B,C
QUESTION NO: 4
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 5
A Global company requires public documents to be translated into multiple languages.
Which implementation should the consultant recommend?
A. Classic Knowledge
B. Salesforce Content
C. Lightning Knowledge
D. Salesforce Files
Answer: A
We hope that the EMC D-UN-DY-23 learning braindumps you purchased are the best for you. Here our SAP C-S4CPR-2508 study materials are tailor-designed for you. HP HPE3-CL08 - I know you must want to get a higher salary, but your strength must match your ambition! ITIL ITIL-4-Foundation - They all have high authority in the IT area. CompTIA 220-1102 - There are so many of them that they make you believe that their product is what you are looking for.
Updated: May 28, 2022