Under the guidance of our Service-Cloud-Consultant Points test braindumps, 20-30 hours’ preparation is enough to help you obtain the Salesforce certification, which means you can have more time to do your own business as well as keep a balance between a rest and taking exams. In fact, the overload of learning seems not to be a good method, once you are weary of such a studying mode, it’s difficult for you to regain interests and energy. Therefore, we should formulate a set of high efficient study plan to make the Service-Cloud-Consultant Points exam dumps easier to operate. Besides, abundant materials, user-friendly design and one-year free update after payment are the best favor for you to pass Service-Cloud-Consultant Points exam. Do you want your IT capability to be most authoritatively recognized? One of the best method is to pass the Service-Cloud-Consultant Points certification exam. What’s more, you can have a visit of our website that provides you more detailed information about the Service-Cloud-Consultant Points guide torrent.
Salesforce Service Cloud Consultant Service-Cloud-Consultant PDF version is a normal file.
And if you find that your version of the Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Points practice guide is over one year, you can enjoy 50% discount if you buy it again. One-year free updating will ensure you get the latest Service-Cloud-Consultant Latest Exam Topics study materials first time and the accuracy of our Service-Cloud-Consultant Latest Exam Topics exam questions guarantee the high passing score. The latest Service-Cloud-Consultant Latest Exam Topics dumps pdf covers every topic of the certification exam and contains the latest test questions and answers.
Our Service-Cloud-Consultant Points exam questions are designed from the customer's perspective, and experts that we employed will update our Service-Cloud-Consultant Points learning materials according to changing trends to ensure the high quality of the Service-Cloud-Consultant Points practice materials. What are you still waiting for? Choosing our Service-Cloud-Consultant Points guide questions and work for getting the certificate, you will make your life more colorful and successful.
Salesforce Service-Cloud-Consultant Points - In the end, you will become an excellent talent.
Our Service-Cloud-Consultant Points exam questions are valuable and useful and if you buy our Service-Cloud-Consultant Points study materials will provide first-rate service to you to make you satisfied. We provide not only the free download and try out of the Service-Cloud-Consultant Points practice guide but also the immediate download after your purchase successfully. To see whether our Service-Cloud-Consultant Points training dumps are worthy to buy, you can have a try on our product right now.
On the one hand, you can elevate your working skills after finishing learning our Service-Cloud-Consultant Points study materials. On the other hand, you will have the chance to pass the exam and obtain the Service-Cloud-Consultant Pointscertificate, which can aid your daily work and get promotion.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D
QUESTION NO: 2
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 3
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 4
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
QUESTION NO: 5
Universal Containers, a new Salesforce customer, needs its millions of consumers to have public access to Knowledge on its corporate website. The consumers also need the ability to login to create, update, and read historical cases.
Which product and license type would meet all of these requirements?
A. Force.com Sites and High-Volume Customer Portal
B. Force.com Sites with Knowledge and Email-to-Case
C. Visualforce and Self-Service Portal
D. Force.com Sites with Knowledge and Web-to-Case
Answer: A
The key strong-point of our Microsoft PL-300 test guide is that we impart more important knowledge with fewer questions and answers, with those easily understandable Microsoft PL-300 study braindumps, you will find more interests in them and experience an easy learning process. And you will have a totally different life if you just get the Google Generative-AI-Leader certification. Many people worry about buying electronic products on Internet, like our SAP C_BW4H_2505 preparation quiz, we must emphasize that our SAP C_BW4H_2505 simulating materials are absolutely safe without viruses, if there is any doubt about this after the pre-sale, we provide remote online guidance installation of our SAP C_BW4H_2505 exam practice. Microsoft MS-900-KR - For it also supports the offline practice. You can learn our CIPS L5M6 exam torrent in a piecemeal time, and you don't have to worry about the tedious and cumbersome learning content.
Updated: May 28, 2022