You can save much time and money to do other things what meaningful. You will no longer feel tired because of your studies, if you decide to choose and practice our Service-Cloud-Consultant Questionstest answers. Your life will be even more exciting. Targeting exam candidates of the exam, we have helped over tens of thousands of exam candidates achieved success now. So you can be successful by make up your mind of our Service-Cloud-Consultant Questions training guide. Choosing our Service-Cloud-Consultant Questions study guide equals choosing the success and the perfect service.
But our Service-Cloud-Consultant Questions exam questions have made it.
We have clear data collected from customers who chose our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Questions training engine, the passing rate is 98-100 percent. Every page is carefully arranged by our experts with clear layout and helpful knowledge to remember. Our Exam Service-Cloud-Consultant Questions exam questions just focus on what is important and help you achieve your goal.
with our Service-Cloud-Consultant Questions exam dumps for 20 to 30 hours, we can claim that our customers are confident to take part in your Service-Cloud-Consultant Questions exam and pass it for sure. In the progress of practicing our Service-Cloud-Consultant Questions study materials, our customers improve their abilities in passing the Service-Cloud-Consultant Questions exam, we also upgrade the standard of the exam knowledge. Therefore, this indeed helps us establish a long-term cooperation relationship on our exam braindumps.
Salesforce Service-Cloud-Consultant Questions - They compile each answer and question carefully.
All the Service-Cloud-Consultant Questions training files of our company are designed by the experts and professors in the field. The quality of our study materials is guaranteed. According to the actual situation of all customers, we will make the suitable study plan for all customers. If you buy the Service-Cloud-Consultant Questions learning dumps from our company, we can promise that you will get the professional training to help you pass your exam easily. By our professional training, you will pass your exam and get the related certification in the shortest time.
We can guarantee that our study materials will be suitable for all people and meet the demands of all people, including students, workers and housewives and so on. If you decide to buy and use the Service-Cloud-Consultant Questions training materials from our company with dedication on and enthusiasm step and step, it will be very easy for you to pass the exam without doubt.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D
QUESTION NO: 2
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 3
The Contact Center at Universal Containers wants to increase its profit margins by promoting call deflection within Service Cloud.
Which two solutions should a Consultant recommend? Choose 2 answers
A. Service Cloud Console
B. Customer Community
C. Automatic Call Distribution
D. Knowledge Base
Answer: B,D
QUESTION NO: 4
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 5
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
The first goal of our company is to help all people to pass the EMC D-VXR-DS-00 exam and get the related certification in the shortest time. If you do not receive our Huawei H19-338 study materials, please contact our online workers. In order to gain some competitive advantages, a growing number of people have tried their best to pass the Real Estate Licensing Virginia-Real-Estate-Salesperson exam. CompTIA 220-1102 - So you can have wide choices. Fortinet NSE7_CDS_AR-7.6 - If you have any questions about our study materials, you can send an email to us, and then the online workers from our company will help you solve your problem in the shortest time.
Updated: May 28, 2022