Efforts conducted in an effort to relieve you of any losses or stress. So our activities are not just about profitable transactions to occur but enable exam candidates win this exam with the least time and get the most useful contents. We develop many reliable customers with our high quality Service-Cloud-Consultant Questions prep guide. To keep with the fast-pace social life, we make commitment to all of our customers that we provide the fastest delivery services on our Service-Cloud-Consultant Questions study guide for your time consideration. As most of the people tend to use express delivery to save time, our Service-Cloud-Consultant Questions preparation exam will be sent out within 5-10 minutes after purchasing. With Service-Cloud-Consultant Questions exam guide, there will not be a situation like other students that you need to re-purchase guidance materials once the syllabus has changed.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Infinite striving to be the best is man's duty.
The purchase process of our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Questions question torrent is very convenient for all people. They are unsuspecting experts who you can count on. By unremitting effort and studious research of the Service-Cloud-Consultant Study Materials Review practice materials, they devised our high quality and high effective Service-Cloud-Consultant Study Materials Review practice materials which win consensus acceptance around the world.
Differ as a result the Service-Cloud-Consultant Questions questions torrent geared to the needs of the user level, cultural level is uneven, have a plenty of college students in school, have a plenty of work for workers, and even some low education level of people laid off, so in order to adapt to different level differences in users, the Service-Cloud-Consultant Questions exam questions at the time of writing teaching materials with a special focus on the text information expression, as little as possible the use of crude esoteric jargon, as much as possible by everyone can understand popular words to express some seem esoteric knowledge, so that more users through the Service-Cloud-Consultant Questions prep guide to know that the main content of qualification examination, stimulate the learning enthusiasm of the user, arouse their interest in learning.
Because it can help you prepare for the Salesforce Service-Cloud-Consultant Questions exam.
The Goldmile-Infobiz Salesforce Service-Cloud-Consultant Questions exam questions is 100% verified and tested. Goldmile-Infobiz Salesforce Service-Cloud-Consultant Questions exam practice questions and answers is the practice test software. In Goldmile-Infobiz, you will find the best exam preparation material. The material including practice questions and answers. The information we have could give you the opportunity to practice issues, and ultimately achieve your goal that through Salesforce Service-Cloud-Consultant Questions exam certification.
According to the survey from our company, the experts and professors from our company have designed and compiled the best Service-Cloud-Consultant Questions cram guide in the global market. A lot of people have given up when they are preparing for the Service-Cloud-Consultant Questions exam.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 2
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 3
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 4
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
QUESTION NO: 5
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
Goldmile-Infobiz Salesforce IBM C1000-201 exam materials contain the complete unrestricted dump. Databricks Databricks-Certified-Data-Engineer-Associate - So it equals that you have made a worthwhile investment. Fortinet NSE7_SOC_AR-7.6 - So that you can get the career you want, and can achieve your dreams. Do not worry, in order to help you solve your problem and let you have a good understanding of our HashiCorp Terraform-Associate-003 study practice dump, the experts and professors from our company have designed the trial version for all people. Axis ANVE - Goldmile-Infobiz not only provide the products which have high quality to each candidate, but also provides a comprehensive after-sales service.
Updated: May 28, 2022