Our system will do an all-around statistics of the sales volume of our Service-Cloud-Consultant Testcollection exam questions at home and abroad and our clients’ positive feedback rate of our Service-Cloud-Consultant Testcollection latest exam file. Our system will deal with the clients’ online consultation and refund issues promptly and efficiently. So our system is great. Your eligibility of getting a high standard of career situation will be improved if you can pass the exam, and our Service-Cloud-Consultant Testcollection study guide are your most reliable ways to get it. You can feel assertive about your exam with our 100 guaranteed professional Service-Cloud-Consultant Testcollection practice engine for you can see the comments on the websites, our high-quality of our Service-Cloud-Consultant Testcollection learning materials are proved to be the most effective exam tool among the candidates. In order to help all people to pass the Service-Cloud-Consultant Testcollection exam and get the related certification in a short time, we designed the three different versions of the Service-Cloud-Consultant Testcollection study materials.
Salesforce Service Cloud Consultant Service-Cloud-Consultant You must have no idea to choose which one.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Testcollection - Salesforce Certified Service cloud consultant There is no doubt they are clear-cut and easy to understand to fulfill your any confusion about the exam. We believe that you must have paid more attention to the pass rate of the Salesforce Certified Service cloud consultant exam questions. If you focus on the study materials from our company, you will find that the pass rate of our products is higher than other study materials in the market, yes, we have a 99% pass rate, which means if you take our the Reliable Service-Cloud-Consultant Exam Camp Sheet study dump into consideration, it is very possible for you to pass your exam and get the related certification.
Of course, if you fail to pass the exam, we will give you a 100% full refund. Students are worried about whether the Service-Cloud-Consultant Testcollection practice materials they have purchased can help them pass the exam and obtain a certificate. They often encounter situations in which the materials do not match the contents of the exam that make them waste a lot of time and effort.
Salesforce Service-Cloud-Consultant Testcollection - But they stick to work hard and never abandon.
We have been studying for many years since kindergarten. I believe that you must have your own opinions and requirements in terms of learning. Our Service-Cloud-Consultant Testcollection learning guide has been enriching the content and form of the product in order to meet the needs of users. No matter what kind of learning method you like, you can find the best one for you at Service-Cloud-Consultant Testcollection exam materials. And our Service-Cloud-Consultant Testcollection study braindumps contain three different versions: the PDF, Software and APP online.
During the trial process, you can learn about the three modes of Service-Cloud-Consultant Testcollection study quiz and whether the presentation and explanation of the topic in Service-Cloud-Consultant Testcollection preparation questions is consistent with what you want. If you are interested in our products, I believe that after your trial, you will certainly not hesitate to buy it.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
The Contact Center at Universal Containers wants to increase its profit margins by promoting call deflection within Service Cloud.
Which two solutions should a Consultant recommend? Choose 2 answers
A. Service Cloud Console
B. Customer Community
C. Automatic Call Distribution
D. Knowledge Base
Answer: B,D
QUESTION NO: 2
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D
QUESTION NO: 3
Universal Containers wants to implement Knowledge to assist agents with the resolution of cases.
Which three recommendations should a consultant make to meet this requirement? Choose 3 answers
A. Create an email template to send articles as PDF attachments.
B. Enable agents to create their own personal articles.
C. Enable suggested articles on new cases.
D. Enable article submission during case close.
E. Enable article customization for open cases.
Answer: A,C,D
QUESTION NO: 4
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 5
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
As the authoritative provider of VMware 2V0-17.25 guide training, we can guarantee a high pass rate compared with peers, which is also proved by practice. The immediate downloading feature of our Salesforce Plat-Admn-301 certification guide is an eminent advantage of our products. First, our Cisco 200-201 practice briandumps have varied versions as the PDF, software and APP online which can satify different needs of our customers. As long as you choose our ASIS PSP exam materials, you never have to worry about this problem. VMware 2V0-18.25 - Our company has become the front-runner of this career and help exam candidates around the world win in valuable time.
Updated: May 28, 2022