Our website offer a smart and cost-efficient way to prepare Service-Cloud-Consultant Test Practice exam tests and become a certified IT professional in the IT field. There are Service-Cloud-Consultant Test Practice free download study materials for you before purchased and you can check the accuracy of our Service-Cloud-Consultant Test Practice exam answers. We not only offer you 24/7 customer assisting support, but also allow you free update Service-Cloud-Consultant Test Practice test questions after payment. If you purchase Service-Cloud-Consultant Test Practice exam questions and review it as required, you will be bound to successfully pass the exam. And if you still don't believe what we are saying, you can log on our platform right now and get a trial version of Service-Cloud-Consultant Test Practice study engine for free to experience the magic of it. If you don't delete it, you can use and practice forever.
Salesforce Service Cloud Consultant Service-Cloud-Consultant How diligent they are!
Salesforce Service Cloud Consultant Service-Cloud-Consultant Test Practice - Salesforce Certified Service cloud consultant Office workers and mothers are very busy at work and home; students may have studies or other things. If you are satisfied with our Service-Cloud-Consultant Valid Exam Camp training guide, come to choose and purchase. If you buy the Software or the APP online version of our Service-Cloud-Consultant Valid Exam Camp study materials, you will find that the timer can aid you control the time.
Hence Service-Cloud-Consultant Test Practice dumps are a special feast for all the exam takers and sure to bring them not only Service-Cloud-Consultant Test Practice exam success but also maximum score. Goldmile-Infobiz's braindumps provide you the gist of the entire syllabus in a specific set of questions and answers. These study questions are most likely to appear in the actual Service-Cloud-Consultant Test Practice exam.
Salesforce Service-Cloud-Consultant Test Practice - Our study tool can meet your needs.
Goldmile-Infobiz has put emphasis on providing our Service-Cloud-Consultant Test Practice exam questions with high quality products with high passing rate. Many exam candidates are uninformed about the fact that our Service-Cloud-Consultant Test Practice preparation materials can help them with higher chance of getting success than others. It is all about efficiency and accuracy. And what is more charming than our Service-Cloud-Consultant Test Practice study guide with a passing rate as 98% to 100%? The answer is no. Our Service-Cloud-Consultant Test Practice practice quiz is unique in the market.
During the exam, you would be familiar with the questions, which you have practiced in our Service-Cloud-Consultant Test Practice question dumps. That’s the reason why most of our customers always pass exam easily.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 2
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 3
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 4
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
QUESTION NO: 5
Universal containers is trying to reduce the amount of time support agents spend creating cases. The new method case creation must allow for 4000 - 5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the consultant suggest?
A. On-Demand Email-to-case
B. Omni channel routing
C. Web to case forms
D. Standard email to case
Answer: A
And our website has already became a famous brand in the market because of our reliable Huawei H19-495_V1.0 exam questions. We will provide high quality assurance of Amazon SAA-C03 exam questions for our customers with dedication to ensure that we can develop a friendly and sustainable relationship. Splunk SPLK-1003 - For more textual content about practicing exam questions, you can download our products with reasonable prices and get your practice begin within 5 minutes. Our Huawei H19-495_V1.0 preparation exam is consisted of a team of professional experts and technical staff, which means that you can trust our security system with whole-heart. ServiceNow CIS-SPM - And you can free donwload the demos to have a look.
Updated: May 28, 2022