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Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1 Universal Containers wants to implement Knowledge to assist agents with the resolution of cases. Which three recommendations should a consultant make to meet this requirement? Choose 3 answers A. Create an email template to send articles as PDF attachments. B. Enable agents to create their own personal articles. C. Enable suggested articles on new cases. D. Enable article submission during case close. E. Enable article customization for open cases. Answer: A,C,D
QUESTION NO: 2 The Contact Center at Universal Containers wants to increase its profit margins by promoting call deflection within Service Cloud. Which two solutions should a Consultant recommend? Choose 2 answers A. Service Cloud Console B. Customer Community C. Automatic Call Distribution D. Knowledge Base Answer: B,D
QUESTION NO: 3 UC has two customer service contact centers and each focuses on a specific product line. Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers. A. Cross-train agents on both product lines B. Prioritize customer calls based on their SLA C. Enable agents to transfer calls to other agents D. Implement a customer self-service portal Answer: A,D
QUESTION NO: 4 A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month? A. Send an email reminder to update the article status to Published on the start date. B. Set the article publish date to automatically display the article on the start datE. C. Create a task related to the article with a reminder set for the article start date. D. Create a workflow rule to update the article status to Published on the article start date. Answer: B
QUESTION NO: 5 The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that "We will empower our customers to interact with us in the way of their choosing." Universal Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers A. Create a central "Contact Us" page which provides access to all available channels. B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number. C. Enforce that customers must search the knowledgebase before they can see the Contact Us page. D. Optimize the customer community for mobile devices to have access to the same support as desktops. E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day. Answer: A,C,D
If not timely updating SAP C-SIGPM-2403 training materials will let users reduce the learning efficiency of even lags behind that of other competitors, the consequence is that users and we don't want to see the phenomenon of the worst, so in order to prevent the occurrence of this kind of risk, the SAP C-SIGPM-2403 practice test dump give supervision and update the progress every day, it emphasized the key selling point of the product. Our Oracle 1z0-1057-25 study materials boost superior advantages and the service of our products is perfect. Juniper JN0-336 - Our after-sales service staff will be on-line service 24 hours a day, 7 days a week. And we will give you the most considerate suggestions on our HP HPE3-CL04 learning guide with all our sincere and warm heart. During the learning process on our Cisco 350-401 study materials, you can contact us anytime if you encounter any problems.
Updated: May 28, 2022
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Salesforce Service Cloud Consultant Service-Cloud-Consultant You get what you pay for.
To get the authoritative certification, you need to overcome the difficulty of Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Discount Voucher test questions and complete the actual test perfectly. Please try to instantly download the free demo in our exam page. If you are willing to buy our Test Service-Cloud-Consultant Topics Pdf dumps pdf, I will recommend you to download the free dumps demo first and check the accuracy of our Test Service-Cloud-Consultant Topics Pdf practice questions.
It is so cool even to think about it. As we all know that the electronic equipment provides the convenience out of your imagination.With our APP online version of our Service-Cloud-Consultant Discount Voucherpractice materials, your attempt will come true. Our Service-Cloud-Consultant Discount Voucher exam dumps can be quickly downloaded to the eletronic devices.
Salesforce Service-Cloud-Consultant Discount Voucher - It's never too late to know it from now on.
With the increasing marketization, the product experience marketing has been praised by the consumer market and the industry. Attract users interested in product marketing to know just the first step, the most important is to be designed to allow the user to try before buying the Salesforce Certified Service cloud consultant study training dumps, so we provide free pre-sale experience to help users to better understand our products. The user only needs to submit his E-mail address and apply for free trial online, and our system will soon send free demonstration research materials of Service-Cloud-Consultant Discount Voucher latest questions to download. If the user is still unsure which is best for him, consider applying for a free trial of several different types of test materials. It is believed that through comparative analysis, users will be able to choose the most satisfactory Service-Cloud-Consultant Discount Voucher test guide.
And this version also helps establish the confidence of the candidates when they attend the Service-Cloud-Consultant Discount Voucher exam after practicing. Because of the different habits and personal devices, requirements for the version of our Service-Cloud-Consultant Discount Voucher exam questions vary from person to person.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1 Universal Containers wants to implement Knowledge to assist agents with the resolution of cases. Which three recommendations should a consultant make to meet this requirement? Choose 3 answers A. Create an email template to send articles as PDF attachments. B. Enable agents to create their own personal articles. C. Enable suggested articles on new cases. D. Enable article submission during case close. E. Enable article customization for open cases. Answer: A,C,D
QUESTION NO: 2 The Contact Center at Universal Containers wants to increase its profit margins by promoting call deflection within Service Cloud. Which two solutions should a Consultant recommend? Choose 2 answers A. Service Cloud Console B. Customer Community C. Automatic Call Distribution D. Knowledge Base Answer: B,D
QUESTION NO: 3 UC has two customer service contact centers and each focuses on a specific product line. Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers. A. Cross-train agents on both product lines B. Prioritize customer calls based on their SLA C. Enable agents to transfer calls to other agents D. Implement a customer self-service portal Answer: A,D
QUESTION NO: 4 A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month? A. Send an email reminder to update the article status to Published on the start date. B. Set the article publish date to automatically display the article on the start datE. C. Create a task related to the article with a reminder set for the article start date. D. Create a workflow rule to update the article status to Published on the article start date. Answer: B
QUESTION NO: 5 The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that "We will empower our customers to interact with us in the way of their choosing." Universal Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers A. Create a central "Contact Us" page which provides access to all available channels. B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number. C. Enforce that customers must search the knowledgebase before they can see the Contact Us page. D. Optimize the customer community for mobile devices to have access to the same support as desktops. E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day. Answer: A,C,D
If not timely updating SAP C-SIGPM-2403 training materials will let users reduce the learning efficiency of even lags behind that of other competitors, the consequence is that users and we don't want to see the phenomenon of the worst, so in order to prevent the occurrence of this kind of risk, the SAP C-SIGPM-2403 practice test dump give supervision and update the progress every day, it emphasized the key selling point of the product. Our Oracle 1z0-1057-25 study materials boost superior advantages and the service of our products is perfect. Juniper JN0-336 - Our after-sales service staff will be on-line service 24 hours a day, 7 days a week. And we will give you the most considerate suggestions on our HP HPE3-CL04 learning guide with all our sincere and warm heart. During the learning process on our Cisco 350-401 study materials, you can contact us anytime if you encounter any problems.
Service-Cloud-Consultant Discount Voucher & Salesforce Training Service-Cloud-Consultant Pdf - Salesforce Certified Service-Cloud-Consultant - Goldmile-Infobiz
Service-Cloud-Consultant Discount Voucher exam simulations files can help you obtain an IT certification. As we all know IT exam cost is very high, most people have to try more than one time so that they can pass exam. If you prepare based on our Service-Cloud-Consultant Discount Voucher exam simulations files, you will feel easy to clear exam once certainly. All Of IT staff knows it is very difficult to get IT certificate. But taking certification exam and getting the certificate are a way to upgrade your ability and prove self-worth, so you have to choose to get the certificate. We are sure about "pass Guaranteed" & "Money Back Guaranteed" so that you can feel safe and worry-free on our website.
Salesforce Service Cloud Consultant Service-Cloud-Consultant You get what you pay for.
To get the authoritative certification, you need to overcome the difficulty of Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Discount Voucher test questions and complete the actual test perfectly. Please try to instantly download the free demo in our exam page. If you are willing to buy our Test Service-Cloud-Consultant Topics Pdf dumps pdf, I will recommend you to download the free dumps demo first and check the accuracy of our Test Service-Cloud-Consultant Topics Pdf practice questions.
It is so cool even to think about it. As we all know that the electronic equipment provides the convenience out of your imagination.With our APP online version of our Service-Cloud-Consultant Discount Voucherpractice materials, your attempt will come true. Our Service-Cloud-Consultant Discount Voucher exam dumps can be quickly downloaded to the eletronic devices.
Salesforce Service-Cloud-Consultant Discount Voucher - It's never too late to know it from now on.
With the increasing marketization, the product experience marketing has been praised by the consumer market and the industry. Attract users interested in product marketing to know just the first step, the most important is to be designed to allow the user to try before buying the Salesforce Certified Service cloud consultant study training dumps, so we provide free pre-sale experience to help users to better understand our products. The user only needs to submit his E-mail address and apply for free trial online, and our system will soon send free demonstration research materials of Service-Cloud-Consultant Discount Voucher latest questions to download. If the user is still unsure which is best for him, consider applying for a free trial of several different types of test materials. It is believed that through comparative analysis, users will be able to choose the most satisfactory Service-Cloud-Consultant Discount Voucher test guide.
And this version also helps establish the confidence of the candidates when they attend the Service-Cloud-Consultant Discount Voucher exam after practicing. Because of the different habits and personal devices, requirements for the version of our Service-Cloud-Consultant Discount Voucher exam questions vary from person to person.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1 Universal Containers wants to implement Knowledge to assist agents with the resolution of cases. Which three recommendations should a consultant make to meet this requirement? Choose 3 answers A. Create an email template to send articles as PDF attachments. B. Enable agents to create their own personal articles. C. Enable suggested articles on new cases. D. Enable article submission during case close. E. Enable article customization for open cases. Answer: A,C,D
QUESTION NO: 2 The Contact Center at Universal Containers wants to increase its profit margins by promoting call deflection within Service Cloud. Which two solutions should a Consultant recommend? Choose 2 answers A. Service Cloud Console B. Customer Community C. Automatic Call Distribution D. Knowledge Base Answer: B,D
QUESTION NO: 3 UC has two customer service contact centers and each focuses on a specific product line. Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers. A. Cross-train agents on both product lines B. Prioritize customer calls based on their SLA C. Enable agents to transfer calls to other agents D. Implement a customer self-service portal Answer: A,D
QUESTION NO: 4 A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month? A. Send an email reminder to update the article status to Published on the start date. B. Set the article publish date to automatically display the article on the start datE. C. Create a task related to the article with a reminder set for the article start date. D. Create a workflow rule to update the article status to Published on the article start date. Answer: B
QUESTION NO: 5 The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that "We will empower our customers to interact with us in the way of their choosing." Universal Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers A. Create a central "Contact Us" page which provides access to all available channels. B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number. C. Enforce that customers must search the knowledgebase before they can see the Contact Us page. D. Optimize the customer community for mobile devices to have access to the same support as desktops. E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day. Answer: A,C,D
If not timely updating SAP C-SIGPM-2403 training materials will let users reduce the learning efficiency of even lags behind that of other competitors, the consequence is that users and we don't want to see the phenomenon of the worst, so in order to prevent the occurrence of this kind of risk, the SAP C-SIGPM-2403 practice test dump give supervision and update the progress every day, it emphasized the key selling point of the product. Our Oracle 1z0-1057-25 study materials boost superior advantages and the service of our products is perfect. Juniper JN0-336 - Our after-sales service staff will be on-line service 24 hours a day, 7 days a week. And we will give you the most considerate suggestions on our HP HPE3-CL04 learning guide with all our sincere and warm heart. During the learning process on our Cisco 350-401 study materials, you can contact us anytime if you encounter any problems.
