So you can buy our Service-Cloud-Consultant Exam Labs actual test guide without any misgivings. If you have any questions, please you contact us online through the email. We here guarantee that we will never sell the personal information of our candidates. Service-Cloud-Consultant Exam Labs study guide is the best product to help you achieve your goal. If you pass exam and obtain a certification with our Service-Cloud-Consultant Exam Labs study materials, you can apply for satisfied jobs in the large enterprise and run for senior positions with high salary and high benefits. As we all know, the latest Service-Cloud-Consultant Exam Labs quiz prep has been widely spread since we entered into a new computer era.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Perhaps you still cannot make specific decisions.
All Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Exam Labs online tests begin somewhere, and that is what the Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Exam Labs training guide will do for you: create a foundation to build on. I guess you will be surprised by the number how many our customers visited our website. And our Service-Cloud-Consultant Latest Study Guide Ebook learning materials have helped thousands of candidates successfully pass the Service-Cloud-Consultant Latest Study Guide Ebook exam and has been praised by all users since it was appearance.
Our Service-Cloud-Consultant Exam Labs} exam software will test the skills of the customers in a virtual exam like situation and will also highlight the mistakes of the candidates. The free Service-Cloud-Consultant Exam Labs exam updates feature is one of the most helpful features for the candidates to get their preparation in the best manner with latest changes. The Salesforce introduces changes in the Service-Cloud-Consultant Exam Labs format and topics, which are reported to our valued customers.
Salesforce Service-Cloud-Consultant Exam Labs - The knowledge you have learned is priceless.
Where there is a will, there is a way. As long as you never give up yourself, you are bound to become successful. We hope that our Service-Cloud-Consultant Exam Labs exam materials can light your life. People always make excuses for their laziness. It is time to refresh again. You will witness your positive changes after completing learning our Service-Cloud-Consultant Exam Labs study guide. Not only that you can learn more useful and latest professional knowledge, but also you can get the Service-Cloud-Consultant Exam Labs certification to have a better career.
With the help of our hardworking experts, our Service-Cloud-Consultant Exam Labs exam braindumps have been on the front-front of this industry and help exam candidates around the world win in valuable time. With years of experience dealing with exam, they have thorough grasp of knowledge which appears clearly in our Service-Cloud-Consultant Exam Labs actual exam.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D
QUESTION NO: 2
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 3
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 4
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
QUESTION NO: 5
The Contact Center at Universal Containers wants to increase its profit margins by promoting call deflection within Service Cloud.
Which two solutions should a Consultant recommend? Choose 2 answers
A. Service Cloud Console
B. Customer Community
C. Automatic Call Distribution
D. Knowledge Base
Answer: B,D
RUCKUS RCWA - In your real exam, you must answer all questions in limited time. Our SAP C-BCBTM-2502 certification practice materials provide you with a wonderful opportunity to get your dream certification with confidence and ensure your success by your first attempt. Passing Salesforce certification SAP C-S4CPR-2508 exam is not simple. Esri EGMP_2025 - The certificate is of significance in our daily life. ACAMS CAMS7-CN - If you find that our exam practice questions and answers is very different form the actual exam questions and answers and can not help you pass the exam, we will immediately 100% full refund.
Updated: May 28, 2022