If you still don't believe it, come on and experience it and then you will know what I was telling you was true. You can visit Goldmile-Infobiz to download our free demo. There are two versions of Goldmile-Infobiz dumps. The software version of the Service-Cloud-Consultant Learning Mode exam reference guide is very practical. This version has helped a lot of customers pass their exam successfully in a short time. Once you have checked our demo, you will find the study materials we provide are what you want most.
Salesforce Service Cloud Consultant Service-Cloud-Consultant We try our best to ensure 100% pass rate for you.
The most efficient our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Learning Mode study materials just want to help you pass the exam more smoothly. Besides, the detailed answers analysis provided by our professionals will make you be more confidence to pass New Practice Questions Service-Cloud-Consultant Ebook exam. Many candidates worry that after a long-time review of New Practice Questions Service-Cloud-Consultant Ebook, they may still fail the exam due to inadaptation of the test model.
The science and technology are very developed now. If you don't improve your soft power, you are really likely to be replaced. Our Service-Cloud-Consultant Learning Mode exam preparation can help you improve your uniqueness.
Salesforce Service-Cloud-Consultant Learning Mode - The knowledge you have learned is priceless.
Where there is a will, there is a way. As long as you never give up yourself, you are bound to become successful. We hope that our Service-Cloud-Consultant Learning Mode exam materials can light your life. People always make excuses for their laziness. It is time to refresh again. You will witness your positive changes after completing learning our Service-Cloud-Consultant Learning Mode study guide. Not only that you can learn more useful and latest professional knowledge, but also you can get the Service-Cloud-Consultant Learning Mode certification to have a better career.
To choose us is to choose success! It is an incredible opportunity among all candidates fighting for the desirable exam outcome to have our Service-Cloud-Consultant Learning Mode practice materials.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
The Contact Center at Universal Containers wants to increase its profit margins by promoting call deflection within Service Cloud.
Which two solutions should a Consultant recommend? Choose 2 answers
A. Service Cloud Console
B. Customer Community
C. Automatic Call Distribution
D. Knowledge Base
Answer: B,D
QUESTION NO: 2
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D
QUESTION NO: 3
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 4
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 5
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
A lot of our candidates used up all examination time and leave a lot of unanswered questions of the SAP C_ABAPD_2507 exam questions. Our Salesforce Sales-101 certification practice materials provide you with a wonderful opportunity to get your dream certification with confidence and ensure your success by your first attempt. ServiceNow CIS-HAM - While the product of Goldmile-Infobiz is a good guarantee of the resource of information. How can you have the chance to enjoy the study in an offline state? You just need to download the version that can work in an offline state, and the first time you need to use the version of our Adobe AD0-E117 quiz torrent online. Microsoft AZ-104-KR - If you find that our exam practice questions and answers is very different form the actual exam questions and answers and can not help you pass the exam, we will immediately 100% full refund.
Updated: May 28, 2022