Goldmile-Infobiz's Salesforce Service-Cloud-Consultant Soft Simulations exam training materials is ensure that you fully understand the questions and issues behind the concept. t can help you pass the exam easily. With Goldmile-Infobiz's Salesforce Service-Cloud-Consultant Soft Simulations exam training materials, you can get the latest Salesforce Service-Cloud-Consultant Soft Simulations exam questions and answers. All questions and answers in our Service-Cloud-Consultant Soft Simulations real dumps are tested by our certified trainers with rich experience and one or two days is enough for you practicing valid Service-Cloud-Consultant Soft Simulations exam pdf. Our Service-Cloud-Consultant Soft Simulations dumps torrent contains everything you want to solve the challenge of real exam. Goldmile-Infobiz Salesforce Service-Cloud-Consultant Soft Simulations exam training materials have the best price value.
Salesforce Service Cloud Consultant Service-Cloud-Consultant It costs both time and money.
When you complete your payment, you will receive an email attached with Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Soft Simulations practice pdf, then you can instantly download it and install on your phone or computer for study. You can totally rely on us! We never concoct any praise but show our capacity by the efficiency and profession of our Exam Service-Cloud-Consultant Reference practice materials.
The Service-Cloud-Consultant Soft Simulations practice exam we offered is designed with the real questions that will help you in enhancing your knowledge about the Service-Cloud-Consultant Soft Simulations certification exam. Our online test engine will improve your ability to solve the difficulty of Service-Cloud-Consultant Soft Simulations real questions and get used to the atmosphere of the formal test. Our experts created the valid Service-Cloud-Consultant Soft Simulations study guide for most of candidates to help them get good result with less time and money.
Our Salesforce Service-Cloud-Consultant Soft Simulations exam questions are your best choice.
In cyber age, it’s essential to pass the Service-Cloud-Consultant Soft Simulations exam to prove ability especially for lots of office workers. Our company, with a history of ten years, has been committed to making efforts on developing Service-Cloud-Consultant Soft Simulations exam guides in this field. Since the establishment, we have won wonderful feedback from customers and ceaseless business and continuously worked on developing our Service-Cloud-Consultant Soft Simulations exam prepare to make it more received by the public. Moreover, our understanding of the importance of information technology has reached a new level. Efforts have been made in our experts to help our candidates successfully pass Service-Cloud-Consultant Soft Simulations exam. Seldom dose the e-market have an authorized study materials for reference.
According to the research statistics, we can confidently tell that 99% candidates after using our products have passed the Service-Cloud-Consultant Soft Simulations exam. Our Service-Cloud-Consultant Soft Simulations learning questions engage our working staff in understanding customers’ diverse and evolving expectations and incorporate that understanding into our strategies, thus you can 100% trust our Service-Cloud-Consultant Soft Simulations exam engine.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 2
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 3
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 4
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
QUESTION NO: 5
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
With the popularization of wireless network, those who are about to take part in the Amazon AWS-Certified-Developer-Associate-KR exam guide to use APP on the mobile devices as their learning tool, because as long as entering into an online environment, they can instantly open the learning material from their appliances. On the one hand, our Salesforce ADM-201 learning questions engage our working staff in understanding customers’ diverse and evolving expectations and incorporate that understanding into our strategies, thus you can 100% trust our Salesforce ADM-201 exam engine. We have a lasting and sustainable cooperation with customers who are willing to purchase our VMware 2V0-13.25 actual exam. We use the 99% pass rate to prove that our Microsoft DP-600 practice materials have the power to help you go through the exam and achieve your dream. Our IBM C1000-204 practice dumps are so popular that all our customers are giving high praise on its high-quality to help them pass the exams.
Updated: May 28, 2022