Our study materials are choosing the key from past materials to finish our Service-Cloud-Consultant Test Book torrent prep. It only takes you 20 hours to 30 hours to do the practice. After your effective practice, you can master the examination point from the Service-Cloud-Consultant Test Book exam torrent. Not all vendors dare to promise that if you fail the exam, we will give you a full refund. But our IT elite of Goldmile-Infobiz and our customers who are satisfied with our Service-Cloud-Consultant Test Book exam software give us the confidence to make such promise. The thoughtfulness of our Service-Cloud-Consultant Test Book study guide services is insuperable.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Our products are just suitable for you.
Our pass rate of our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Test Book training prep is up to 98% to 100%, anyone who has used our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Test Book exam practice has passed the exam successfully. You will get your Braindumps Service-Cloud-Consultant Downloads certification with little time and energy by the help of out dumps. Goldmile-Infobiz is constantly updated in accordance with the changing requirements of the Salesforce certification.
To help our customer know our Service-Cloud-Consultant Test Book exam questions better, we have carried out many regulations which concern service most. You can ask what you want to know about our Service-Cloud-Consultant Test Book study guide. Once you submit your questions, we will soon give you detailed explanations.
Salesforce Service-Cloud-Consultant Test Book - Each user's situation is different.
The disparity between our Service-Cloud-Consultant Test Book practice materials and others are distinct. We strive for perfection all these years and get satisfactory results with concerted cooperation between experts, and all questions points in our Service-Cloud-Consultant Test Book real exam are devised and written base on the real exam. Do not let other Service-Cloud-Consultant Test Book study dumps mess up your performance or aggravate learning difficulties. The efficiency and accuracy of our Service-Cloud-Consultant Test Book learning guide will not let you down.
Now that the network is so developed, we can disclose our information at any time. You must recognize the seriousness of leaking privacy.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
QUESTION NO: 2
Universal containers is trying to reduce the amount of time support agents spend creating cases. The new method case creation must allow for 4000 - 5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the consultant suggest?
A. On-Demand Email-to-case
B. Omni channel routing
C. Web to case forms
D. Standard email to case
Answer: A
QUESTION NO: 3
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 4
Using standard case management capabilities, what can be emailed to a customer as a PDF attachment?
A. Knowledge articles attached to the case
B. Articles appearing in the Knowledge sidebar
C. Contract details related to the entitlement
D. Products and assets associated to the case
Answer: A
QUESTION NO: 5
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
Goldmile-Infobiz NCARB Project-Management exam preparation begins and ends with your accomplishing this credential goal. IAPP CIPP-E - Regarding the process of globalization, every fighter who seeks a better life needs to keep pace with its tendency to meet challenges. The (Microsoft AZ-140 exam offered by Salesforce is regarded as one of the most promising certification exams in the field of. We are proud that we have engaged in this career for over ten yeas and helped tens of thousands of the candidates achieve their Oracle 1Z1-947 certifications, and our Oracle 1Z1-947 exam questions are becoming increasingly obvious degree of helping the exam candidates with passing rate up to 98 to 100 percent. Our professional experts not only have simplified the content and grasp the key points for our customers, but also recompiled the HP HPE7-A03 preparation materials into simple language so that all of our customers can understand easily no matter which countries they are from.
Updated: May 28, 2022