We have designed a specific module to explain various common questions such as installation, passing rate and so on. If you still have other questions about our Service-Cloud-Consultant Test Labs exam questions, you can contact us directly via email or online, and we will help you in the first time with our kind and professional suggestions. All in all, our Service-Cloud-Consultant Test Labs training braindumps will never let you down. More and more candidates will be benefited from our excellent Service-Cloud-Consultant Test Labs training guide! During nearly ten years, our Service-Cloud-Consultant Test Labs exam questions have met with warm reception and quick sale in the international market. Our Service-Cloud-Consultant Test Labs training prep was produced by many experts, and the content was very rich.
Salesforce Service Cloud Consultant Service-Cloud-Consultant You may try it!
No matter where you are, as long as you buy the Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Test Labs real study dumps, we will provide you with the most useful and efficient learning materials. Our product is of high quality and the passing rate and the hit rate are both high. Nowadays the requirements for jobs are higher than any time in the past.
A generally accepted view on society is only the professionals engaged in professionally work, and so on, only professional in accordance with professional standards of study materials, as our Salesforce Certified Service cloud consultant study questions, to bring more professional quality service for the user. Our study materials can give the user confidence and strongly rely on feeling, lets the user in the reference appendix not alone on the road, because we are to accompany the examinee on Service-Cloud-Consultant Test Labs exam, candidates need to not only learning content of teaching, but also share his arduous difficult helper, so believe us, we are so professional company.
Salesforce Service-Cloud-Consultant Test Labs - We all have the right to pursue happiness.
Are you worried about you poor life now and again? Are you desired to gain a decent job in the near future? Do you dream of a better life? Do you want to own better treatment in the field? If your answer is yes, please prepare for the Service-Cloud-Consultant Test Labs exam. It is known to us that preparing for the exam carefully and getting the related certification are very important for all people to achieve their dreams in the near future. It is a generally accepted fact that the Service-Cloud-Consultant Test Labs exam has attracted more and more attention and become widely acceptable in the past years.
After all high-quality demos rest with high quality Service-Cloud-Consultant Test Labs practice materials, you can feel relieved with help from then. We offer free demos as your experimental tryout before downloading our real Service-Cloud-Consultant Test Labs practice materials.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 2
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
QUESTION NO: 3
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 4
Universal containers is trying to reduce the amount of time support agents spend creating cases. The new method case creation must allow for 4000 - 5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the consultant suggest?
A. On-Demand Email-to-case
B. Omni channel routing
C. Web to case forms
D. Standard email to case
Answer: A
QUESTION NO: 5
Using standard case management capabilities, what can be emailed to a customer as a PDF attachment?
A. Knowledge articles attached to the case
B. Articles appearing in the Knowledge sidebar
C. Contract details related to the entitlement
D. Products and assets associated to the case
Answer: A
The Amazon Data-Engineer-Associate-KR prep guide designed by a lot of experts and professors from company are very useful for all people to pass the practice exam and help them get the Salesforce certification in the shortest time. PMI PMP-KR - Also, our study materials have built good reputation in the market. And our Fortinet FCP_FGT_AD-7.6 exam questions own a high quality which is easy to understand and practice. Cisco 350-901 - With the training materials we provide, you can take a better preparation for the exam. We believe if you compare our Adobe AD0-E117 training guide with the others, you will choose ours at once.
Updated: May 28, 2022