With the help of the Service-Cloud-Consultant Test Price practice exam questions and preparation material offered by Goldmile-Infobiz, you can pass any Service-Cloud-Consultant Test Price certifications exam in the first attempt. You don’t have to face any trouble, and you can simply choose to do a selective Service-Cloud-Consultant Test Price brain dumps to pass the exam. We offer guaranteed success with Service-Cloud-Consultant Test Price dumps questions on the first attempt, and you will be able to pass the Service-Cloud-Consultant Test Price exam in short time. Please add Goldmile-Infobiz's training tool in your shopping cart now. Goldmile-Infobiz is a website to provide IT certification exam training tool for people who attend IT certification exam examinee. Our Salesforce Service-Cloud-Consultant Test Price exam brain dumps are regularly updated with the help of seasoned professionals.
Salesforce Service Cloud Consultant Service-Cloud-Consultant We are committed to your success.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Test Price - Salesforce Certified Service cloud consultant Our experts check whether there is an update on the Salesforce Certified Service cloud consultant exam questions every day, if an update system is sent to the customer automatically. And don't worry about how to pass the test, Goldmile-Infobiz certification training will be with you. What is your dream? Don't you want to make a career? The answer must be ok.
With our software version of our Service-Cloud-Consultant Test Price guide braindumps, you can practice and test yourself just like you are in a real exam for our Service-Cloud-Consultant Test Price study materials have the advandage of simulating the real exam. The results of your Service-Cloud-Consultant Test Price exam will be analyzed and a statistics will be presented to you. So you can see how you have done and know which kinds of questions of the Service-Cloud-Consultant Test Price exam are to be learned more.
Salesforce Service-Cloud-Consultant Test Price - This is doubly true for IT field.
Customer first, service first is our principle of service. If you buy our Service-Cloud-Consultant Test Price study guide, you will find our after sale service is so considerate for you. We are glad to meet your all demands and answer your all question about our Service-Cloud-Consultant Test Price training materials. So do not hesitate and buy our Service-Cloud-Consultant Test Price study guide, we believe you will find surprise from our products. you should have the right to enjoy the perfect after sale service and the high quality products!
Opportunities always for those who are well prepared and we wish you not to miss the good opportunities. Goldmile-Infobiz provide you with the most authoritative and the fullest Salesforce Service-Cloud-Consultant Test Price exam dumps, thus the hit rate is very high.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 2
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
QUESTION NO: 3
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 4
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 5
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
There is no exaggeration that you can be confident about your coming exam just after studying with our Oracle 1z0-1065-25 preparation materials for 20 to 30 hours. There will be one version right for you and help you quickly pass the Cisco 300-620 with ease, so that you can obtain the most authoritative international recognition on your IT ability. Until now, we have simplified the most complicated ASQ CMQ-OE guide questions and designed a straightforward operation system, with the natural and seamless user interfaces of ASQ CMQ-OE exam question grown to be more fluent, we assure that our practice materials provide you a total ease of use. All that we have done is just to help you easily pass the Microsoft MS-102-KR exam. There are so many striking points of our ACAMS CAMS-KR preparation exam.
Updated: May 28, 2022