Service-Cloud-Consultant Test Simulator study pdf contains the questions which are all from the original question pool, together with verified answers. Besides, the explanations are very detail and helpful after the Service-Cloud-Consultant Test Simulator questions where is needed. You can pass your test at first try with our Service-Cloud-Consultant Test Simulator training pdf. The Service-Cloud-Consultant Test Simulator practice download pdf offered by Goldmile-Infobiz can give you some reference. You just need to practice with Service-Cloud-Consultant Test Simulator vce torrent for 1-2 days, then, you can be confident to face the Service-Cloud-Consultant Test Simulator actual test with ease mood. We are a team of IT professionals that provide our customers with the up-to-date Service-Cloud-Consultant Test Simulator study guide and the current certification exam information.
Salesforce Service Cloud Consultant Service-Cloud-Consultant It is so cool even to think about it.
Our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Test Simulator practice questions and answers are created according to the requirement of the certification center and the latest exam information. The easy language does not pose any barrier for any learner. The complex portions of the Service-Cloud-Consultant Latest Training certification syllabus have been explained with the help of simulations and real-life based instances.
Our Service-Cloud-Consultant Test Simulator preparationdumps are considered the best friend to help the candidates on their way to success for the exactness and efficiency based on our experts’ unremitting endeavor. This can be testified by our claim that after studying with our Service-Cloud-Consultant Test Simulator actual exam for 20 to 30 hours, you will be confident to take your Service-Cloud-Consultant Test Simulator exam and successfully pass it. Tens of thousands of our loyal customers relayed on our Service-Cloud-Consultant Test Simulator preparation materials and achieved their dreams.
Salesforce Service-Cloud-Consultant Test Simulator - Need any help, please contact with us again!
As the old saying goes people change with the times. People must constantly update their stocks of knowledge and improve their practical ability. Passing the test Service-Cloud-Consultant Test Simulator certification can help you achieve that and buying our Service-Cloud-Consultant Test Simulator test practice dump can help you pass the test smoothly. Our Service-Cloud-Consultant Test Simulator study question is superior to other same kinds of study materials in many aspects. Our products’ test bank covers the entire syllabus of the test and all the possible questions which may appear in the test. Each question and answer has been verified by the industry experts. The research and production of our Service-Cloud-Consultant Test Simulator exam questions are undertaken by our first-tier expert team.
Our questions and answers are based on the real exam and conform to the popular trend in the industry. You only need 20-30 hours to learn Salesforce Certified Service cloud consultant exam torrent and prepare the exam.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 2
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
QUESTION NO: 3
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 4
Universal Containers, a new Salesforce customer, needs its millions of consumers to have public access to Knowledge on its corporate website. The consumers also need the ability to login to create, update, and read historical cases.
Which product and license type would meet all of these requirements?
A. Force.com Sites and High-Volume Customer Portal
B. Force.com Sites with Knowledge and Email-to-Case
C. Visualforce and Self-Service Portal
D. Force.com Sites with Knowledge and Web-to-Case
Answer: A
QUESTION NO: 5
What metrics should a contact center manager consider to measure adoption of Salesforce
Knowledge?
(Choose 2)
A. Number of solutions created by agent
B. Number of articles created by agent
C. Number of articles attached to a case
D. Number of cases escalated by agent
Answer: B,C
We believe that getting the newest information about the exam will help all customers pass the Cisco 350-401 exam easily. To some extent, these SAP C-SIGPM-2403 certificates may determine your future. Microsoft AZ-801 - So a growing number of people have set out to preparing for the exam in the past years in order to gain the higher standard life and a decent job. There are so many success examples by choosing our Microsoft MB-800 guide quiz, so we believe you can be one of them. Perhaps you will regain courage and confidence through a period of learning our Microsoft SC-100-KR preparation quiz.
Updated: May 28, 2022