This version of Salesforce Service-Cloud-Consultant Reliable App Simulations exam cram materials is rather powerful. If you are willing, you can mark your performance every day and adjust your studying and preparation relatively. Service-Cloud-Consultant Reliable App Simulations exam cram materials will try our best to satisfy your demand. We believe that our Service-Cloud-Consultant Reliable App Simulations exam questions will help you get the certification in the shortest. So hurry to buy our Service-Cloud-Consultant Reliable App Simulations exam torrent, you will like our products. Besides, we check the update about Service-Cloud-Consultant Reliable App Simulations training pdf every day.
Our Service-Cloud-Consultant Reliable App Simulations exam guide are cost-effective.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Reliable App Simulations - Salesforce Certified Service cloud consultant We have benefited a lot from those changes. Selecting our study materials is definitely your right decision. Of course, you can also make a decision after using the trial version.
In our software version of the Service-Cloud-Consultant Reliable App Simulations exam dumps, the unique point is that you can take part in the practice test before the real Service-Cloud-Consultant Reliable App Simulations exam. You never know what you can get till you try. It is universally acknowledged that mock examination is of great significance for those who are preparing for the exam since candidates can find deficiencies of their knowledge as well as their shortcomings in the practice test, so that they can enrich their knowledge before the real Service-Cloud-Consultant Reliable App Simulations exam.
Salesforce Service-Cloud-Consultant Reliable App Simulations - Boring life will wear down your passion for life.
Our Service-Cloud-Consultant Reliable App Simulations guide torrent has gone through strict analysis and summary according to the past exam papers and the popular trend in the industry and are revised and updated according to the change of the syllabus and the latest development conditions in the theory and the practice. The Service-Cloud-Consultant Reliable App Simulations exam questions have simplified the sophisticated notions. The software boosts varied self-learning and self-assessment functions to check the learning results. The software of our Service-Cloud-Consultant Reliable App Simulations test torrent provides the statistics report function and help the students find the weak links and deal with them.
They never give up learning new things. Every time they try our new version of the Service-Cloud-Consultant Reliable App Simulations real exam, they will write down their feelings and guidance.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 2
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
QUESTION NO: 3
Universal Containers, a new Salesforce customer, needs its millions of consumers to have public access to Knowledge on its corporate website. The consumers also need the ability to login to create, update, and read historical cases.
Which product and license type would meet all of these requirements?
A. Force.com Sites and High-Volume Customer Portal
B. Force.com Sites with Knowledge and Email-to-Case
C. Visualforce and Self-Service Portal
D. Force.com Sites with Knowledge and Web-to-Case
Answer: A
QUESTION NO: 4
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 5
What metrics should a contact center manager consider to measure adoption of Salesforce
Knowledge?
(Choose 2)
A. Number of solutions created by agent
B. Number of articles created by agent
C. Number of articles attached to a case
D. Number of cases escalated by agent
Answer: B,C
HITRUST CCSFP - As far as we are concerned, the key to quick upward mobility lies in adapting your excellent personality to the style of the organization you are working in. Fortinet NSE6_SDW_AD-7.6 - Since that we promise that you can enjoy free updates for one year after your purchase. Our The Open Group OGBA-101 learning materials have a higher pass rate than other The Open Group OGBA-101 training materials, so we are confident to allow you to gain full results. In order to allow you to safely choose Goldmile-Infobiz, part of the best Salesforce certification SAP C-ARSUM-2508 exam materials provided online, you can try to free download to determine our reliability. We offer Real Estate Massachusetts-Real-Estate-Salesperson exam materials this time and support you with our high quality and accuracy Real Estate Massachusetts-Real-Estate-Salesperson learning quiz.
Updated: May 28, 2022