Our {Service-Cloud-Consultant Valid Braindumps Ebook certification material get to the exam questions can help users in the first place, and what they care about the test information, can put more time in learning a new hot spot content. Users can learn the latest and latest test information through our Service-Cloud-Consultant Valid Braindumps Ebook test dumps. What are you waiting for? Through the Salesforce certification Service-Cloud-Consultant Valid Braindumps Ebook exam method has a lot of kinds, spend a lot of time and energy to review the Salesforce certification Service-Cloud-Consultant Valid Braindumps Ebook exam related professional knowledge is a kind of method, through a small amount of time and money Goldmile-Infobiz choose to use the pertinence training and exercises is also a kind of method. This kind of learning method is very convenient for the user, especially in the time of our fast pace to get Salesforce certification.
Salesforce Service Cloud Consultant Service-Cloud-Consultant We have 24/7 Service Online Support services.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Valid Braindumps Ebook - Salesforce Certified Service cloud consultant Through many reflects from people who have purchase Goldmile-Infobiz's products, Goldmile-Infobiz is proved to be the best website to provide the source of information about certification exam. And if we have a new version of your Exam Service-Cloud-Consultant Study Guide study guide, we will send an E-mail to you. Whenever you have questions about our Exam Service-Cloud-Consultant Study Guide learning quiz, you are welcome to contact us via E-mail.
A lot of IT professional know that Salesforce certification Service-Cloud-Consultant Valid Braindumps Ebook exam can help you meet these aspirations. Goldmile-Infobiz is a website which help you successfully pass Salesforce Service-Cloud-Consultant Valid Braindumps Ebook. I believe that people want to have good prospects of career whatever industry they work in.
You will our Salesforce Service-Cloud-Consultant Valid Braindumps Ebook exam dumps are the best!
If you are still study hard to prepare the Salesforce Service-Cloud-Consultant Valid Braindumps Ebook exam, you're wrong. Of course, with studying hard, you can pass the exam. But may not be able to achieve the desired effect. Now this is the age of the Internet, there are a lot of shortcut to success. Goldmile-Infobiz's Salesforce Service-Cloud-Consultant Valid Braindumps Ebook exam training materials is a good training materials. It is targeted, and guarantee that you can pass the exam. This training matrial is not only have reasonable price, and will save you a lot of time. You can use the rest of your time to do more things. So that you can achieve a multiplier effect.
You can also know how to contact us and what other client’s evaluations about our Service-Cloud-Consultant Valid Braindumps Ebook test braindumps. The pages of our product also provide other information about our product and the exam.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
Universal Containers wants to implement Knowledge to assist agents with the resolution of cases.
Which three recommendations should a consultant make to meet this requirement? Choose 3 answers
A. Create an email template to send articles as PDF attachments.
B. Enable agents to create their own personal articles.
C. Enable suggested articles on new cases.
D. Enable article submission during case close.
E. Enable article customization for open cases.
Answer: A,C,D
QUESTION NO: 2
The Contact Center at Universal Containers wants to increase its profit margins by promoting call deflection within Service Cloud.
Which two solutions should a Consultant recommend? Choose 2 answers
A. Service Cloud Console
B. Customer Community
C. Automatic Call Distribution
D. Knowledge Base
Answer: B,D
QUESTION NO: 3
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D
QUESTION NO: 4
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 5
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
CompTIA PT0-003 - Education degree just mean that you have this learning experience only. Amazon AIF-C01-KR - The procedure of refund is very simple. SAP C_S4PM2_2507 - Now that you choose to work in the IT industry, you must register IT certification test and get the IT certificate which will help you to upgrade yourself. If you pay attention to using our Huawei H21-287_V1.0 practice engine, thing will be solved easily. If you successfully get Salesforce CFA Institute Sustainable-Investing certificate, you can finish your work better.
Updated: May 28, 2022