After you use our dumps, you will believe what I am saying. To effectively getting ready for Salesforce Service-Cloud-Consultant Dumps Ebook test, do you know what tools are worth using? Let me tell you. Goldmile-Infobiz Salesforce Service-Cloud-Consultant Dumps Ebook pdf dumps are the most credible. You don't have to spend all your energy to the exam because our Service-Cloud-Consultant Dumps Ebook learning questions are very efficient. Only should you spend a little time practicing them can you pass the exam successfully. And then are what materials your worthwhile option? Do you have chosen Goldmile-Infobiz Salesforce Service-Cloud-Consultant Dumps Ebook real questions and answers? If so, you don't need to worry about the problem that can't pass the exam.
Salesforce Service Cloud Consultant Service-Cloud-Consultant We sincerely hope that you can pass the exam.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Dumps Ebook - Salesforce Certified Service cloud consultant You can copy to your mobile, Ipad or others. t can help you pass the exam easily. With Goldmile-Infobiz's Salesforce New Service-Cloud-Consultant Test Sample Questions exam training materials, you can get the latest Salesforce New Service-Cloud-Consultant Test Sample Questions exam questions and answers.
Our Service-Cloud-Consultant Dumps Ebook free dumps demo will provide you some basic information for the accuracy of our exam materials. All questions and answers in our Service-Cloud-Consultant Dumps Ebook real dumps are tested by our certified trainers with rich experience and one or two days is enough for you practicing valid Service-Cloud-Consultant Dumps Ebook exam pdf. Our Service-Cloud-Consultant Dumps Ebook dumps torrent contains everything you want to solve the challenge of real exam.
Salesforce Service-Cloud-Consultant Dumps Ebook - If you don't believe it, try our free demo.
In order to help you enjoy the best learning experience, our PDF Service-Cloud-Consultant Dumps Ebook practice engine supports you download on your computers and print on papers. You must be inspired by your interests and motivation. Once you print all the contents of our Service-Cloud-Consultant Dumps Ebook practice dumps on the paper, you will find what you need to study is not as difficult as you imagined before. Also, you can make notes on your papers to help you memorize and understand the difficult parts of the Service-Cloud-Consultant Dumps Ebook exam questions.
Here I would like to explain the core value of Goldmile-Infobiz exam dumps. Goldmile-Infobiz practice test dumps guarantee 100% passing rate.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
QUESTION NO: 2
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 3
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 4
Universal Containers wants to offer its customers interactive chat as well as Case processing.
The same team of Service Representatives will be handling both types of communication from customers. Which solution should a Consultant recommend to ensure that Service Reps are only assigned an appropriate number of issues?
A. Live Agent
B. Case Assignment Rules
C. Process Builder Assignment
D. Omni Channel
Answer: D
QUESTION NO: 5
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
But you are lucky, we can provide you with well-rounded services on Huawei H11-861_V4.0 practice braindumps to help you improve ability. As an enthusiasts in IT industry, are you preparing for the important Lpi 101-500 exam? Why not let our Goldmile-Infobiz to help you? We provide not only the guarantee for you to pass Lpi 101-500 exam, but also the relaxing procedure of Lpi 101-500 exam preparation and the better after-sale service. SAP C_ARSUM_2508 - We deeply know that the pass rate is the most important. Microsoft GH-200 - Not every company can make such a promise of "no help, full refund" as our Goldmile-Infobiz. Amazon DOP-C02 - Many candidates can’t successfully pass their real exams for the reason that they are too nervous to performance rightly as they do the practices.
Updated: May 28, 2022