No matter how good the product is users will encounter some difficult problems in the process of use, and how to deal with these problems quickly becomes a standard to test the level of product service. Our Service-Cloud-Consultant Latest Test Lab Questions real exam materials are not exceptional also, in order to enjoy the best product experience, as long as the user is in use process found any problem, can timely feedback to us, for the first time you check our Service-Cloud-Consultant Latest Test Lab Questions exam question performance, professional maintenance staff to help users solve problems. Our Service-Cloud-Consultant Latest Test Lab Questions learning reference files have a high efficient product maintenance team, a professional staff every day real-time monitoring the use of the user environment and learning platform security, even in the incubation period, we can accurate solution for the user, for the use of the user to create a safer environment. Therefore, it is necessary for us to pass all kinds of qualification examinations, the Service-Cloud-Consultant Latest Test Lab Questions study practice question can bring you high quality learning platform. In today's era, knowledge is becoming more and more important, and talents are becoming increasingly saturated. Fate is not an opportunity but a choice.
Salesforce Service Cloud Consultant Service-Cloud-Consultant As you know, life is like the sea.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Latest Test Lab Questions - Salesforce Certified Service cloud consultant Remember this version support Windows system users only. Our effort in building the content of our Question Service-Cloud-Consultant Explanations learning questions lead to the development of learning guide and strengthen their perfection. Our Question Service-Cloud-Consultant Explanations practice braindumps beckon exam candidates around the world with our attractive characters.
Up to now, we have more than tens of thousands of customers around the world supporting our Service-Cloud-Consultant Latest Test Lab Questions training prep. So our Service-Cloud-Consultant Latest Test Lab Questions study materials are elemental materials you cannot miss. In your review duration, you can contact with our after-sales section if there are any problems with our Service-Cloud-Consultant Latest Test Lab Questions practice braindumps.
Salesforce Service-Cloud-Consultant Latest Test Lab Questions - It requires you to invest time and energy.
Our Service-Cloud-Consultant Latest Test Lab Questions exam braindumps are famous for its advantage of high efficiency and good quality which are carefully complied by the professionals. Our excellent professionals are furnishing exam candidates with highly effective Service-Cloud-Consultant Latest Test Lab Questions study materials, you can even get the desirable outcomes within one week. By concluding quintessential points into Service-Cloud-Consultant Latest Test Lab Questions actual exam, you can pass the exam with the least time while huge progress.
Therefore, our customers can save their limited time and energy to stay focused on their study as we are in charge of the updating of our Service-Cloud-Consultant Latest Test Lab Questions test training. It is our privilege and responsibility to render a good service to our honorable customers.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
Universal Containers wants to offer its customers interactive chat as well as Case processing.
The same team of Service Representatives will be handling both types of communication from customers. Which solution should a Consultant recommend to ensure that Service Reps are only assigned an appropriate number of issues?
A. Live Agent
B. Case Assignment Rules
C. Process Builder Assignment
D. Omni Channel
Answer: D
QUESTION NO: 2
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
QUESTION NO: 3
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 4
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 5
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
Come and buy our Microsoft PL-400 study guide, you will be benefited from it. Our Microsoft AZ-800 study materials do not have the trouble that users can't read or learn because we try our best to present those complex and difficult test sites in a simple way. If you failed to pass the exam after you purchase Medical Professional CCM exam material, whatever the reason, you just need to submit your transcript to us and we will give you a full refund. They will solve your questions about SAP C-OCM-2503 preparation materials with enthusiasm and professionalism, giving you a timely response whenever you contact them. According to our statistics on the data so far, the passing rate of the students who have purchased one exam exceeds 99%, which is enough to see that Microsoft DP-900-KR test guide is a high-quality product that can help you to realize your dream.
Updated: May 28, 2022