If you have any questions related to our Service-Cloud-Consultant New Practice Questions Free exam prep, pose them and our employees will help you as soon as possible. It is a mutual benefit job, that is why we put every exam candidates’ goal above ours, and it is our sincere hope to make you success by the help of Service-Cloud-Consultant New Practice Questions Free guide question and elude any kind of loss of you and harvest success effortlessly. The more times you choose us, the more discounts you may get. And the PDF version can be printed into paper documents and convenient for the client to take notes. The PDF version of our Service-Cloud-Consultant New Practice Questions Free learning guide is convenient for reading and supports the printing of our study materials. At the same time, any version of Service-Cloud-Consultant New Practice Questions Free training materials will not limit the number of downloads simultaneous online users.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Moreover, we have Demos as freebies.
Salesforce Service Cloud Consultant Service-Cloud-Consultant New Practice Questions Free - Salesforce Certified Service cloud consultant So its status can not be ignored. If you decide to buy our New Service-Cloud-Consultant Test Guide Materials test guide, the online workers of our company will introduce the different function to you. You will have a deep understanding of the three versions of our New Service-Cloud-Consultant Test Guide Materials exam questions.
Training materials in the Goldmile-Infobiz are the best training materials for the candidates. With Goldmile-Infobiz's Salesforce Service-Cloud-Consultant New Practice Questions Free exam training materials, you will pass the exam easily. The certification of Salesforce Service-Cloud-Consultant New Practice Questions Free exam is what IT people want to get.
Salesforce Service-Cloud-Consultant New Practice Questions Free - What should we do? It doesn't matter.
Our Service-Cloud-Consultant New Practice Questions Free preparation practice are highly targeted and have a high hit rate, there are a lot of learning skills and key points in the exam, even if your study time is very short, you can also improve your Service-Cloud-Consultant New Practice Questions Free exam scores very quickly. Even if you have a week foundation, I believe that you will get the certification by using our Service-Cloud-Consultant New Practice Questions Free study materials. We can claim that with our Service-Cloud-Consultant New Practice Questions Free practice engine for 20 to 30 hours, you will be ready to pass the exam with confidence.
To prepare for Service-Cloud-Consultant New Practice Questions Free exam, you do not need read a pile of reference books or take more time to join in related training courses, what you need to do is to make use of our Goldmile-Infobiz exam software, and you can pass the exam with ease. Our exam dumps can not only help you reduce your pressure from Service-Cloud-Consultant New Practice Questions Free exam preparation, but also eliminate your worry about money waste.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
Universal Containers wants to implement Knowledge to assist agents with the resolution of cases.
Which three recommendations should a consultant make to meet this requirement? Choose 3 answers
A. Create an email template to send articles as PDF attachments.
B. Enable agents to create their own personal articles.
C. Enable suggested articles on new cases.
D. Enable article submission during case close.
E. Enable article customization for open cases.
Answer: A,C,D
QUESTION NO: 2
The Contact Center at Universal Containers wants to increase its profit margins by promoting call deflection within Service Cloud.
Which two solutions should a Consultant recommend? Choose 2 answers
A. Service Cloud Console
B. Customer Community
C. Automatic Call Distribution
D. Knowledge Base
Answer: B,D
QUESTION NO: 3
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D
QUESTION NO: 4
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 5
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
And our Amazon AWS-Certified-Developer-Associate-KR study materials are always considered the guarantee to pass the exam. CIPS L5M1 - We find methods to be success, and never find excuse to be failure. Not only we offer the best Cloud Security Alliance CCSK training prep, but also our sincere and considerate attitude is praised by numerous of our customers. Without complex collection work and without no such long wait, you can get the latest and the most trusted HP HPE0-J82 exam materials on our website. You will come across almost all similar questions in the real Huawei H25-621_1.0 exam.
Updated: May 28, 2022